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"The company asked customers and dealers to only use a professional type of charger available at dealerships rather than home electrical outlets, the Journal said."
Yikes.
Last edited by IdahoHacker; Oct 14, 2019 at 01:28 PM.
Apparently those few buyers that have had a LiveWire delivered are being told do NOT charge the bike at home, only at the dealership using the DC Fast Charging capability. My guess, and that's all it is, is that there may be some overheating issues with the LiveWire drawing too much current on a home breaker when charging.
The main issue, obviously, is that if the buyers aren't in the same town as the selling dealership, and/or close enough to ride back and forth to charge, this is essentially a "Do Not Ride" order from the MoCo.
I think I might be a little irritated if I just dropped thirty large on one.
Apparently those few buyers that have had a LiveWire delivered are being told do NOT charge the bike at home, only at the dealership using the DC Fast Charging capability. My guess, and that's all it is, is that there may be some overheating issues with the LiveWire drawing too much current on a home breaker when charging.
The main issue, obviously, is that if the buyers aren't in the same town as the selling dealership, and/or close enough to ride back and forth to charge, this is essentially a "Do Not Ride" order from the MoCo.
I think I might be a little irritated if I just dropped thirty large on one.
You'd think that would have been something tested before release!
Apparently those few buyers that have had a LiveWire delivered are being told do NOT charge the bike at home, only at the dealership using the DC Fast Charging capability. My guess, and that's all it is, is that there may be some overheating issues with the LiveWire drawing too much current on a home breaker when charging.
The main issue, obviously, is that if the buyers aren't in the same town as the selling dealership, and/or close enough to ride back and forth to charge, this is essentially a "Do Not Ride" order from the MoCo.
I think I might be a little irritated if I just dropped thirty large on one.
You'd think that would have been something tested before release!
Yeah, there are lots of things you would assume they test, test again, and keep testing till they are reasonably sure the thing will do what it is supposed to do and is reasonably reliable. If I had any words of wisdom I could pass on to the MoCo it would be to stop trying to figure out how to cheapen everything that makes up a bike and concentrate more on higher quality. Your future depends on it.
I say wait and see exactly what the issue is, what is causing it and how it is addressed. Way too early to start bashing and moaning, the Motor Company has too much on the line not to address this quickly. It will get worked out
I say wait and see exactly what the issue is, what is causing it and how it is addressed. Way too early to start bashing and moaning, the Motor Company has too much on the line not to address this quickly. It will get worked out
I'm sure it will, but they don't need the bad publicity that this will bring.
Although maybe they will take the time to design in Level II charging as well.
I'm sure it will, but they don't need the bad publicity that this will bring.
Although maybe they will take the time to design in Level II charging as well.
The lack of Level 2 charging is a major flaw, and the fact that the MoCo is hiding the fact that it does NOT charge at Level 2 rates it is an indication of such an ethical lapse that regaining trust is going to be very difficult.
They say it has Level 2 charging, but when you hook it up to Level 2 charging in your garage, it charges at the Level 1 (so slow it takes all night) rate.
You know, if I bought one for $30,000 after being told it "Has Level 2 charging!" and then found out it didn't, I'd be more than pissed.
Now that I think about it, I wonder if the "charging issues" are simply that customers are realizing they've been lied to, and are demanding their money back, and the MoCo has realized they better fix this, now.
Last edited by IdahoHacker; Oct 15, 2019 at 10:19 AM.
The lack of Level 2 charging is a major flaw, and the fact that the MoCo is hiding the fact that it does NOT charge at Level 2 rates it is an indication of such an ethical lapse that regaining trust is going to be very difficult.
They say it has Level 2 charging, but when you hook it up to Level 2 charging in your garage, it charges at the Level 1 (so slow it takes all night) rate.
You know, if I bought one for $30,000 after being told it "Has Level 2 charging!" and then found out it didn't, I'd be more than pissed.
Now that I think about it, I wonder if the "charging issues" are simply that customers are realizing they've been lied to, and are demanding their money back, and the MoCo has realized they better fix this, now.
I agree with you the lack of a level II charging option is a mistake, but, I don't think Harley has hid the lack of Level II charging, I found the information very easily when they first put out the specifications for the Livewire.
I also talked to one of the Livewire Engineers at the demo day I went to and he said that he couldn't say anything about level II charging, but to be looking for an announcement soon.
So I am hopeful that whatever the MoCo is fixing on the Livewire will include true Level II charging with the current options.
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