Delays?
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3rd Gear
Joined: Feb 2014
Posts: 7
Likes: 0
From: Tampa Bay Area
Delays?
I see the Message on your website:
"WE ARE CURRENTLY EXPERIENCE TECHNICAL DIFFICULTIES,
THEREFORE YOUR ORDER MAY BE DELAYED.
WE APOLOGIZE FOR ANY INCONVENIENCE"
What kind of delays are we talking about? I would like to order a windshield for my '92 Electra Glide.
"WE ARE CURRENTLY EXPERIENCE TECHNICAL DIFFICULTIES,
THEREFORE YOUR ORDER MAY BE DELAYED.
WE APOLOGIZE FOR ANY INCONVENIENCE"
What kind of delays are we talking about? I would like to order a windshield for my '92 Electra Glide.
Extreme HDF Member
Joined: Nov 2013
Posts: 10,944
Likes: 276
From: Central IL
I have been waiting almost a month for my Heritage shield, ordered it on 2/9. Is still too crappy to ride here but still would like to get it installed before it is time to ride.
Last I heard was the first fix on their cutting laser didnt fix the problem and they were trying the next thing but if you were told the end of March that was more than I have heard.
Last I heard was the first fix on their cutting laser didnt fix the problem and they were trying the next thing but if you were told the end of March that was more than I have heard.
Novice
Joined: Feb 2014
Posts: 17
Likes: 0
From: Alabama
"WE ARE EXPERIENCE PRODUCTION DELAYS FOR ROAD KINGS,ROAD KING ELITES,MAKO,UNIVERSALS,HERITAGE, YOUR ORDER MAY BE DELAYED TILL END OF MARCH. WE APOLOGIZE FOR ANY INCONVENIENCE."
I went onto my account page at their website and they had added that info to my receipt. I am not in that big of a hurry, but I don't really like that they charged my card back on 2/27 for a shield they aren't going to ship for a month. And the site says that no changes can be made to the order because it has already been processed.
Really hope the shield is nice.
I went onto my account page at their website and they had added that info to my receipt. I am not in that big of a hurry, but I don't really like that they charged my card back on 2/27 for a shield they aren't going to ship for a month. And the site says that no changes can be made to the order because it has already been processed.
Really hope the shield is nice.
Extreme HDF Member
Joined: Nov 2013
Posts: 10,944
Likes: 276
From: Central IL
"WE ARE EXPERIENCE PRODUCTION DELAYS FOR ROAD KINGS,ROAD KING ELITES,MAKO,UNIVERSALS,HERITAGE, YOUR ORDER MAY BE DELAYED TILL END OF MARCH. WE APOLOGIZE FOR ANY INCONVENIENCE."
I went onto my account page at their website and they had added that info to my receipt. I am not in that big of a hurry, but I don't really like that they charged my card back on 2/27 for a shield they aren't going to ship for a month. And the site says that no changes can be made to the order because it has already been processed.
Really hope the shield is nice.
I went onto my account page at their website and they had added that info to my receipt. I am not in that big of a hurry, but I don't really like that they charged my card back on 2/27 for a shield they aren't going to ship for a month. And the site says that no changes can be made to the order because it has already been processed.
Really hope the shield is nice.
My only real complaint is I wished the communication was a little better, if it wasn't for me contacting them I wouldn't have known anything.
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Extreme HDF Member
Joined: Nov 2013
Posts: 10,944
Likes: 276
From: Central IL
I have PM'ed them several times over the course of the Month that I have been waitning. Yesterday they sent me a PM saying that everything that was back-ordered has been shipped unless you had custom etching done. I have a tracking number so once I receive the shield I will review and put it on here.
Novice
Joined: Feb 2014
Posts: 17
Likes: 0
From: Alabama
Haven't bothered checking lately about the shipping status, but actually got my shield today. Took the old one apart and polished the hardware up some, and put the LR shield on. Beautiful shield. Since it was too far after 5 o'clock somewhere, will give it a test drive later, but it looks great. Think I'm gonna love this thing.