Jafrum helmet?
Stage I
Joined: Apr 2009
Posts: 1
Likes: 0
Jafrum is No good-Buyer beware! Horrific customer service
Jafrum provides the worst customer service. They are eager to take your money and make promisses to get your business, but if you have a
problem and need to return a product they will find any excuse why its not the products fault but the customers and try to get more money out of you. There response time in handling complaints is horrible, instead of the promissed 5 days expect 3 weeks. They will delay your return hoping
you will forget or go away then make up a story which isnt true and deny your warranty on the item. I paid $5 to ship my item back to them for
warranty for an item that went bad in 6 months, after rejecting my warranty they said I have to pay the $15 If I want them to ship my item back.
Stay away this company should be closed down for their horrifficcstomer service!
problem and need to return a product they will find any excuse why its not the products fault but the customers and try to get more money out of you. There response time in handling complaints is horrible, instead of the promissed 5 days expect 3 weeks. They will delay your return hoping
you will forget or go away then make up a story which isnt true and deny your warranty on the item. I paid $5 to ship my item back to them for
warranty for an item that went bad in 6 months, after rejecting my warranty they said I have to pay the $15 If I want them to ship my item back.
Stay away this company should be closed down for their horrifficcstomer service!
Road Captain
Joined: Nov 2008
Posts: 653
Likes: 1
From: Outer Banks of Insanity, IL
Got the non-dot brain bucket only cause i needed something cheap to ride into Missouri. In other words, I don't get over there that much cause helmet laws SUCK!!! Never had any issues with the helmet tho
Road Warrior
Joined: Dec 2007
Posts: 1,452
Likes: 2
From: Maryland
I guess you do i have a shoei rj also it is a great helmet i also have a acc it is also a good small helmet both are very good quality
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