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Indies are no different than dealers....... There are excellent ones, and there are totally incompetent ones.
I do the vast majority of my own work. If I needed to take it somewhere... I would make sure the shop is insured, competent, and fair. I would base my decision on past experiences or word-of-mouth by other riders I trust. I wouldn't care much if it was a dealer or and indy... the best shop, Dealer v Indy, will depend on where you live.
My experiences have been that the only general rule is that dealers tend to be more expensive than an Indy.
I have had a couple of excellent dealer experiences across the country, but in my home area... there is one really good Indy and several dealers who have proven to me that they can't be trusted...... So other than a warranty issue, I use an Indy..
Most people are not willing to pay for the time that it takes to see if they can find nos parts or aftermarket parts. Or are even willing to wait the amount of time it takes to gather everything up and get it together.
Where I trade I see Evo's in the shop often and an occasional shovel or pan. Man are trades that the dealer gets into shape for resale but some are customers.
By the way. Local HD dealer here will be happy to work on any 1936 or newer HD. And older BMW's if you like. They have a few tech that have been around that long.
If it's your 2000, that's BS!! They'll work on em.
If it's your 82, don't EVEN wanna take it near a dealer.
It was made before most of those parts changers were born!!
I had the experience with the shovel. They will work on the '00...for now. I actually have a great Indy for whatever I can't handle or don't want to. My thoughts were just that I believe a company should always stand behind their product.
I remember growing up and riding it was hammered in my skull that if you want to ride, you learn to wrench as well. To this day I can't stand when someone breaks down and has no clue what the problem might be. What made harley riders great was the fix it yourself attitude and the pride in working on your own bike. Its spending time bonding with your scoot that makes riding it down the road rewarding, not dropping it off for some stranger to work on.
It's good harley is doing this as more people should be working on their own bikes.
When my daughter started talking about getting a bike (she was about 6 or so), I told her that before she did, she needed to learn how to take it apart and put it back together again. Being the kind who always looks for the loophole, she immediately asked if it had to still work, so I added that stipulation.
Now she is 23, rides a '98 Sporty, and does her own maintenance. I'm a Proud Poppa.
I have 3 bikes one is 11yrs old, one is 19yrs old and the last is 42yrs old. I have been riding since I was about 14, which is a long time ago, I have never taken a bike to a shop.
I have a whole stack of "special tools" that are made/improvised for certain jobs. Plus the manuals for them with lots of notes and shortcuts in the sidelines.
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