Originally Posted by David6097

VULCAN ENGINEERING/ MOTORWAY-- BUYER BEWARE!! I purchased a 3' raked cup set for my Dyna. I also purchased a wide glide triple tree. The cup set came with an extended tree bolt to cover the additional lenght with the new cups added. The problem is that the extended tree bolt has 1' threads on it and their triple trees come with a nut and are designed for 7/8. I contacted the guy who hastily said he would mail me an extended bolt with the 7/8 threads. Waited a week( he uses USPS- plus he paid the wrong amount of postage), and when I got it,it was the same stock length bolt that I already had. I called for two days and he would not pick up his phone. I had a friend call from a different exchange and he picked right up. I am not an irate person when dealing with people, so he can not say that I was hard to deal with. I even offered to pay postage or return the original bolt since I could not use it anyway. Now I am stuck with cups and a triple tree but no bolt. Have to start search for extended bolt. What kind of honest business dodges phone calls- I would say one that has no confidence in their products or just doesn't care about customers once they have your money. Maybe you won't have a bad experience, then again- maybe you will. I guess it boils down to if you want to take the gamble or not.

Originally Posted by Drewcongdon

I ordered a set of midglide trees and a headlight a month ago. They keep telling me it shipped with a different date every time I call, but the tracking number shows it never leaving the shop. I had the usps do an investigation into the shipment and they said the package never left the shop. Now Vulcan will not answer my phone calls or emails and my bike sits on a stand not rideable, without the parts, and I'm out 800$. Going to file a police report and looking into civil suit options. DO NOT ORDER FROM THIS BUISNESS NO GARUNTEE YOU WONT BE ROBBED