pissed at my dealer!!!!!!
Thread Starter
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Road Warrior
Joined: Mar 2009
Posts: 1,837
Likes: 46
From: Macomb MI
pissed at my dealer!!!!!!
I call my dealer and ask about lowering bolts installation quote,I explain to the dude what I got he said no problem bring the bike in it will be 1.5 hr around 130$ to 150$,so I went to day the lady at service dpt sign me up the dude come out and look at the bolts he said no problem,bike went in I hang out for about 2hrs than I come back and ask if the job is going o.k,lady went back and she said he finishing up wont be long,so I hang another hr,and no sign of my bike,so I ask the lady again,she went back in the shop to check out,this time the answer was,this job turned out to longer than we aspect is gonna be SEVEREL MORE HRS
,she start telling me that the in-tired swing arm must come out to complete this job,hmmm
,I am like so you are not going to charged me for all this time are you? she goes if hi finish the job yes,so keep in mine already 3hrs and several more...??????I am like nononono lady you are not going to do that because I will not pay for that,sound like to me the tec don't know what he is doing,than I said just put my bike together in stock form and I will be on my way out and ain't paying for no good tec!!!!!!so after that she went back to talk to her boss and come back with O.K WEE WILL PUT THE BIKE TOGETHER AND NO CHARGE FOR YOU SORRY FOR YOUR TIME,another 2hrs and I was on my way home with stock ride height......I was pissed!!!! for the time I was waiting I talk to some other people that have their bikes for service thy was all pissed taking to long and overcharging.
I will never take my bike in a dealer again F&$% them dirty rat good for nothing HD tecs!!!!!!!.....
,she start telling me that the in-tired swing arm must come out to complete this job,hmmm,I am like so you are not going to charged me for all this time are you? she goes if hi finish the job yes,so keep in mine already 3hrs and several more...??????I am like nononono lady you are not going to do that because I will not pay for that,sound like to me the tec don't know what he is doing,than I said just put my bike together in stock form and I will be on my way out and ain't paying for no good tec!!!!!!so after that she went back to talk to her boss and come back with O.K WEE WILL PUT THE BIKE TOGETHER AND NO CHARGE FOR YOU SORRY FOR YOUR TIME,another 2hrs and I was on my way home with stock ride height......I was pissed!!!! for the time I was waiting I talk to some other people that have their bikes for service thy was all pissed taking to long and overcharging.I will never take my bike in a dealer again F&$% them dirty rat good for nothing HD tecs!!!!!!!.....
Banned
Joined: Mar 2007
Posts: 3,706
Likes: 7
From: Woodstock, Ont , Can
At least you are smart enough to see that. How many other people think this is all normal to have the HD boning experience and don't give it a second thought. I would think, just like the auto industry there is a flat rate for service and r&r parts. How else can they come up with quotes on labour and be fair about it? Key word here is fair.
Like you, they will never see my bike.
Ron
Like you, they will never see my bike.
Ron
Seasoned HDF Member
Joined: Apr 2008
Posts: 23,053
Likes: 12,327
From: Arkansas
I was looking at Indians yesterday. Salesman said they have been selling better than expected and (don't know if true but this is what he said) many of their customers are coming from H-D due to dissatisfaction with the MOCO and their dealer network.
I have stuck with Harley through thick and thin and will continue to do so but have not been happy with the way they are doing business lately.
They need to take a look back in history and see what put the original Indian Motorcycle Co out of business.
I have stuck with Harley through thick and thin and will continue to do so but have not been happy with the way they are doing business lately.
They need to take a look back in history and see what put the original Indian Motorcycle Co out of business.
Banned
Joined: Mar 2007
Posts: 3,706
Likes: 7
From: Woodstock, Ont , Can
They might start out smart, but all the factory training and back room meetings eventually destroys the brain cells. Ever notice the mantality is about the same in any HD dealerships?
Ron
Ron
Supporter
Joined: Feb 2009
Posts: 1,685
Likes: 37
From: Hoboken, NJ
I love my Harley, I hate the dealer culture that surrounds them.
"Hello, sir, welcome to _________ Harley Davidson. And what can you do for us today?"
"Hello, sir, welcome to _________ Harley Davidson. And what can you do for us today?"
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Ultimate HDF Member
Joined: Mar 2008
Posts: 6,344
Likes: 6
From: my house
good 4 you gettin it outta there
go buy service manual 60 bucks
goto sears/snap on wherever and buy some tools
this forum is an awesome tool as well
dealer can kiss my tyookas lol
BARLEY GOOD TO EVEN SELL CHROME HAHAHAHA
go buy service manual 60 bucks
goto sears/snap on wherever and buy some tools
this forum is an awesome tool as well
dealer can kiss my tyookas lol
BARLEY GOOD TO EVEN SELL CHROME HAHAHAHA
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Road Master
Joined: Sep 2008
Posts: 808
Likes: 1
From: Southern Cal
SASH sorry to hear the problem you had with your dealer...that sucks. I gotta say though..not all dealers are like that. Have bought 4 bikes from my dealer and I trust those guys 100%. Too bad there are so many bad experiences out there!!
