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DNA wheel horror story....

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Old Jul 6, 2009 | 09:19 AM
  #11  
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[quote]
[quote=back again;5232400]
Originally Posted by Chazmanian
Man... I end up buying a badass new headlight due to fvckin' around on this thread?

Don't tell me you got a bigger one!!!!!!!!!!!

Naw...Its 1/4" smaller

Mine is all gnarled up around the trim ring, the light is all filled with moisture and it is looking rough. I wanna make mine a Powder coating project but needed this one durty cheap to justify it. See how it has that star shape that keys in with my emplems?


Krissy hooked me up with a killer deal on the headlight. She states in here e-mail below she will be taking care of the OP on his deal. This chick is real....I dig her for that.

Yeah I saw his reply with the wheel he is on my list to take care of and see what I can do for him as well. I do appreciate you taking care of us on the forum, If everyone knew how hard customer service works I do not think they would have to many complaints. I do not know but It’s just two of us down here working on everyone’s problems. So I do appreciate your help from the bottom of my heart and I will send the invoice in about 10 min. Thank you once again.

Thank you,
Krissy Neiman
Customer Service Supervisor
888-752-8500 x109
krissy@americanclassicmotors.net
 

Last edited by Chazmanian; Jul 6, 2009 at 09:22 AM.
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Old Jul 6, 2009 | 09:30 AM
  #12  
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[quote=Chazmanian;5232495][quote]
Originally Posted by back again


Naw...Its 1/4" smaller

Mine is all gnarled up around the trim ring, the light is all filled with moisture and it is looking rough. I wanna make mine a Powder coating project but needed this one durty cheap to justify it. See how it has that star shape that keys in with my emplems?


Krissy hooked me up with a killer deal on the headlight. She states in here e-mail below she will be taking care of the OP on his deal. This chick is real....I dig her for that.
First off, that headlight is HUGE. lol Second, I hope they do take care of the OP. If the OP was correct in saying it's taken 3 months, that's inexcusable, but in the end I hope it works out for everyone.

Dale
 
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Old Jul 6, 2009 | 09:32 AM
  #13  
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good job chaz, now thats hooking a brother up.............a+ for krissy too
 
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Old Jul 6, 2009 | 09:42 AM
  #14  
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Great Job Chaz!! That is exactly what this forum is about, help taking care of the other guy when you can.

Now I have a 21 inch DNA Mammoth that has a little dent in it....think you can get them to replace that for me...lol
 
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Old Jul 6, 2009 | 09:52 AM
  #15  
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[quote=dkyork;5232526][quote=Chazmanian;5232495]


First off, that headlight is HUGE. lol Second, I hope they do take care of the OP. If the OP was correct in saying it's taken 3 months, that's inexcusable, but in the end I hope it works out for everyone.

Dale

Its actually smaller than the one thats on it now!

I'm a certified member of team schnozzola.


Suprisingly I have recieved several PM over the past few months asking about my big silly headlight.

"How big is that", "Where did you get that", "How much are those"...

Maybe they were fvckin' with me? I do like me a big headlight. Like biatches with big cone shaped 60's style bra ******* too!

Call me creepy!!!

This current one here is a 6X9 Sooper Schnozzer Edition. Jimmy Durante would be proud I say!!
 
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Old Jul 6, 2009 | 10:20 AM
  #16  
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Default No problem here

Hey there sucks that you had a bad experiences. I guess i got lucky. After all the bad customer service emails i have read about dna i decided to try anyways and had no problem what so ever. they matched a price on line and said it would be 3 days to build the wheels and they would ship. Wheels made it here the exact day they told me with no problems. i only have the front wheel on so far fit perfect. I spoke to Rita at dna very helpful. I guess i got lucky!!
 
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Old Jul 6, 2009 | 10:24 AM
  #17  
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Red Alert, Big Shot is Now Involved.

Charles,
Who is the person with the wheel problem and I will see that his problem is handled.

Thank you,

John E Chinofsky

John E Chinofsky VP
American Classic Motors
315 Big Road. PO Box 298
Zieglerville, PA 19492
610-754-8500 x112
610-754-0451
john@americanclassicmotors.net



OP you need to contact this guy. He is the VP. Trust me your issue will nbe handled like now.
 
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Old Jul 6, 2009 | 10:29 AM
  #18  
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Originally Posted by Chazmanian
Call me creepy!!!
OK, you're creepy!!!! (like most of us!) But you've got a bad-*** looking bike!!
 

Last edited by austinharley; Jul 6, 2009 at 10:32 AM.
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Old Jul 6, 2009 | 05:00 PM
  #19  
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WOW...what can I say, Chaz...Thank you so much for your help! I can only hope to someday help you out of a jam..this forum rocks! I work nights so I'll send John an email and let him know whats going on. I delt with DNA when I was asked by a person at ACM to do so...and it just snowballed from there, everyone I talked to wanted to do me right, and now it's like...whats wrong with the wheel? whats your name? where did you buy it? dude...I've got no less than 7 emails with pictures, addresses,.....they know who I am, and what the problem is! Thanks again everyone for your suggestions!
 
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Old Jul 6, 2009 | 05:27 PM
  #20  
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John is ready to address the issue immediately.

Am Classic has good folks. I think you caught the wrong guy on the wrong day?

Anyhow contact John. He will resolve your issue!!
 
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