View Poll Results: Have you ever been screwed by a HD dealer on repairs/maintenance
Voters: 94. You may not vote on this poll
$987.00 bill from HD on 30,000 mile
Outstanding HDF Member
Joined: May 2008
Posts: 2,160
Likes: 3
From: Houston, Texas
Before I pass judgment....
what mileage did you have the previous service done?
what else was included in their 30K service....
Remember that the service department is a "Profit Center" for a dealer!
You might want to start looking for an Indy...
what mileage did you have the previous service done?
what else was included in their 30K service....
Remember that the service department is a "Profit Center" for a dealer!
You might want to start looking for an Indy...
Road Captain
Joined: Jun 2006
Posts: 581
Likes: 7
From: Portland, OR
I just got my Deluxe back form my local dealer. I had it taken in for the 30,000 mile service. I told them I might need a front tire, check the brakes, and that I had a front end wobble at slow speeds. They said they had to replace the steering neck bearings, front tire, and front brakes, along with the $314.00 normal service interval fee. I dunno, I feel kinda like should have been kissed because I sure got screwed.
Question. Do thse bearing on the steering neck go out often? Did I in fact get the shaft also? Thanks friends-John
Question. Do thse bearing on the steering neck go out often? Did I in fact get the shaft also? Thanks friends-John
$314 30K maintenance
$150 Tire
$45 1/2 hour labor to mount/balance tire
$30 Neck bearings
$90 1 hour labor to remove front end, replace bearings
$30 Front brake pads
$45 1/2 hour labor to replace front brakes pads
Total = $704
Yeah, sounds like you got screwed. But then you also got screwed on the $314 30K maintenance. Parts including Syn3 for a 30K runs about $80. Might want to consider buying a manual and a torque wrench.
Road Master
Joined: Jan 2006
Posts: 1,210
Likes: 12
From: Westchester, NY
Mike
NY
Club Member
Joined: Jun 2009
Posts: 5,323
Likes: 37
From: NJ
Not to drift off topic.....but with anything (Boats, Cars, MC's) your always better off doing as much of the stuff as you can yourself. As long as you know what you are doing and you are able to do it. Otherwise..........you are a target at close range and the average dealer always has a .45 at the ready.
The exception is: IF YOU REALLY KNOW a good dealer, or a good mechanic (the kind of guy you would have over for dinner) you probably won't ever get "technicially" screwed, BUT your going to "pay$$".
The exception is: IF YOU REALLY KNOW a good dealer, or a good mechanic (the kind of guy you would have over for dinner) you probably won't ever get "technicially" screwed, BUT your going to "pay$$".
Cruiser
Joined: Aug 2008
Posts: 239
Likes: 1
First, I'll agree with the DIY points. Then you know it's right. Cost = parts + your time.
If you're going to have the dealer do it, though, why do I never hear of anyone telling the dealer to call and give the cost before doing the work? And if something changes along the way, inform me for approval. Why is it always... I dropped it off, they did a bunch of stuff, and damn that was expensive?
If you're going to have the dealer do it, though, why do I never hear of anyone telling the dealer to call and give the cost before doing the work? And if something changes along the way, inform me for approval. Why is it always... I dropped it off, they did a bunch of stuff, and damn that was expensive?
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Club Member
Joined: May 2007
Posts: 145,895
Likes: 821
From: 40 miles Northeast of Indy..
service $314-------------most I've ever paid for any service is $240
M&b tire $240 /tire $160, R&R&bal is $80
Ft,Brake $80
nk, Bgrs ???
total $634
so it looks like $353 for a (1 - 1 1/2) hr neck bearing job. must be $230 for a coulpe bearings........
Oooopppphhhs-- shop towels and grease,,,,, probably $200 of that
M&b tire $240 /tire $160, R&R&bal is $80
Ft,Brake $80
nk, Bgrs ???
total $634
so it looks like $353 for a (1 - 1 1/2) hr neck bearing job. must be $230 for a coulpe bearings........
Oooopppphhhs-- shop towels and grease,,,,, probably $200 of that
Last edited by oct1949; Oct 15, 2009 at 07:29 PM.