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The whole time I've owned my CrossBones, the shifting has been very clunky. Shifting seems to go more "ka-chunk" than "click". Basically, it's reminding me of the Buell I used to have. Both the Sporty and Fat-Bab I had before were VERY smooth, shifting-wise.
Basically, I want to know if this is normal, or if I need to investigate this further.
Let's you know that you indeed have a Harley! Also, just put some of the thick pink stuff in when you change your tranny fluid and it will help. Can't think of the name at the moment. I don't use it, but know people that do.
I kind of like the way a Big Twin shifts and the "clunk" that it makes. There's no doubt that it's in gear. I've had many bikes (40 in my 42 yrs of riding) where I didn't know if the shift was made or whether I was going to find a false neutral. It was so bad on some bikes that I had to keep pressure against the shift pedal while letting the clutch out. In fact, I still shift like that out of habit.
I have a 2008 crossbones and it shifts like a hammer also. It was like that when new and the same after I switched to HD synthetic on the first fluid change.
There are a lot better fluids for the tranny than what comes in it from harley. Change it out to Mobil 1 gear lube, 75w/140. You will be amazed at the difference. There are others but I prefer the Mobil 1.
Redline Synthetic with Shock Proof is the oil mentioned above. I use it, and it does make a big difference. It makes shifting smoother and quieter, and also makes it easier to find neutral. I have noticed that if the clutch is adjusted a little on the tight side it makes the shifting a little "clunkier".
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