Softail Nacelle Troubles!
Lets just say that I will be going on my 4th box tomorrow. Here's the deal, bought the first kit, and all three chrome pieces of the nacelle were scratched right out of the box. Took it back to the dealer, traded for another box. We decided to open that box on the spot to check and wouldn't you know, that nacelle was scratched as well.
So, we ordered another kit and sent those two back to HD. Waited about a week...the kit came in today. Went to pick it up, figured it was all good, didn't open the box at the counter, and brought it home. Got home, opened the box, and yet again, another scratched nacelle right out of the box! Called the dealer, and will be bringing it back again tomorrow for inspection and replacement.
All I can say, is this is un-f'ing believable. As you know, this is a 400 dollar kit retail...so there is no way in hell this should ever happened...maybe once is excusable, but three f'ing times? HD definitely has a packing problem when it comes to these kits.
My dealer is super cool and at this point, I'm sure, are as pissed off about this as I am.
So, this is just a warning for those members planning on purchasing the HD nacelle kit for FL Softails. Be sure you inspect all 3 chrome pieces in the kit very carefully for scratches...it looks like there might be a quality control problem for this kit when it's packed for shipment from the HD factory.
The first kit, all pieces were scratched.
The second kit, one piece was scratched.
This third kit, at lease one piece is scratched...once I saw the first piece was scratched I didn't even bother unpacking the rest. Who knows, the other pieces might be scratched as well.
I'll let you know how the next box turns out...
If I wasn't so set on having it, I probably would have just asked for my money back...but all of you guys who have them, your bikes look so sweet with them that I gotta have one too
.We shall see if my luck changes with the next box.
The dealer was gonna just swap parts from different kits to make it right after the first box, but since all three pieces in the first box were scratched, and they only had one more box on hand, they couldn't do it. Then the other box ended up having scratches and they just sent them both back and order the one I picked up today.
I would have preferred to just swap a scratched piece for a good piece and be on my way but it wouldn't work because so many pieces were sratched. Maybe we can do that with this kit if the piece I noticed tonight is the only scratched piece.
We shall see...
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I just hope that when you get a perfect item, the fitment works out as well. Good luck Jay Dee. You bike looks great.