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Saddlemen luggage sucks

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Old Dec 20, 2012 | 10:07 AM
  #1  
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tmac00333
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Default Saddlemen luggage sucks

At least that's my experience. I bought a Saddlemen leather tool bag and it literally started falling apart after 10 days. I contacted them and send them pictures of the falling-apart bag and my 10-day old receipt.

What did they do? They send me replacement pieces. So now I'm sitting here putting back together with glue this supposedly "quality" piece of luggage after only 10 days.

What a joke. I'll never go with Saddlemen again.

I understand there's a lemon every now and then. But, a company that really stands behind its products would have IMMEDIATELY send me a new one.
 
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Old Dec 20, 2012 | 10:10 AM
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Sorry to hear that. I have a Saddlemen bag that I have put about 35,000 really hard (freezing rain, snow, extreme heat, dust etc) miles on and it still works like a charm.

It's one of the ones that goes either on the passenger seat or mounts to a sissy bar. That bag has seen some real abuse and still has a lot of life left in it.
 

Last edited by IronAss; Dec 20, 2012 at 10:13 AM.
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Old Dec 20, 2012 | 10:55 AM
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That's too bad to hear. My husband had a set of saddlebags from them and he thought they were pretty decent. Considering that he works with leather, I thought that was a pretty good testament. (In the case he bought those bags, he just didn't have the time to make himself a set). In fact he let them go with a bike he traded and is kicking himself now because one of us could use them on our current bikes.

If he can't get off his butt to make us each a set of bags, we will be considering Saddlemen again.
 
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Old Dec 20, 2012 | 12:28 PM
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I have the Saddlemen Deluxe Tail Bag and have been very pleased with it.

That being said, I don't Saddlemen is really known for their "leather" goods. Especially at less than $100 for something.
 
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Old Dec 20, 2012 | 02:42 PM
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Originally Posted by HD Street Bob
I have the Saddlemen Deluxe Tail Bag and have been very pleased with it.

That being said, I don't Saddlemen is really known for their "leather" goods. Especially at less than $100 for something.
yeah - I don't think my husband's bags from them were leather. But he thought they were pretty good quality for what they were and for the price.

As for quality of leather, often even when someone claims something to be "leather", it IS, but it is the "pressboard" of leather - leather ground up and reconstituted. So technically it's leather - but not, if you know what I mean. And it's cheap and often doesn't last. If something says leather and the price is cheap, that's PROBABLY what it is.
 
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