miles and time on shotguns
Elite HDF Member
Joined: Apr 2012
Posts: 3,986
Likes: 709
From: San Diego
So the track record is seal failure after about a year, but replaced under warranty for free?
Curious myself and I'm glad the OP asked the question.
Also, say it starts to conk out on the road and JD sends a new one to your hotel. Do you need to have a lift handy to do the "30 to 45" minute job of replacing it? I guess you could just ride the scoot up on a curb or something and get it done that way.
Just curious how it would impact your trip having to make a repair like that and wait for the shock to be fed exed to you.
Curious myself and I'm glad the OP asked the question.
Also, say it starts to conk out on the road and JD sends a new one to your hotel. Do you need to have a lift handy to do the "30 to 45" minute job of replacing it? I guess you could just ride the scoot up on a curb or something and get it done that way.
Just curious how it would impact your trip having to make a repair like that and wait for the shock to be fed exed to you.
Elite HDF Member
Joined: Apr 2012
Posts: 3,986
Likes: 709
From: San Diego
Of course the shotgun cost more than a stock shock, it is a complete engineered/cnc'ed system, not just a shock absorber.
Elite HDF Member
Joined: Sep 2012
Posts: 4,719
Likes: 60
From: Los Angeles
In any event, sounds like a mixed bag in terms of the durability of the shock, if they do indeed tend to fail after a year. Though it sounds like the customer service bends over backwards to make things right.
Still, I hear what Chickin is saying. It isn't a conventional shock, but it still cost a pretty penny. And if you throw into that upkeep issues, YMMV.
Elite HDF Member
Joined: Apr 2012
Posts: 3,986
Likes: 709
From: San Diego
Makes sense. But apparently it can also fail on you in the middle of a trip without much warning. Otherwise, I would think you wouldn't take the trip without making the repair before you hit the road.
In any event, sounds like a mixed bag in terms of the durability of the shock, if they do indeed tend to fail after a year. Though it sounds like the customer service bends over backwards to make things right.
Still, I hear what Chickin is saying. It isn't a conventional shock, but it still cost a pretty penny. And if you throw into that upkeep issues, YMMV.
In any event, sounds like a mixed bag in terms of the durability of the shock, if they do indeed tend to fail after a year. Though it sounds like the customer service bends over backwards to make things right.
Still, I hear what Chickin is saying. It isn't a conventional shock, but it still cost a pretty penny. And if you throw into that upkeep issues, YMMV.
Either way, it isn't like you would be stranded.
Road Master
Joined: May 2011
Posts: 789
Likes: 4
From: Utah
On about a year and so far no issues. Pricey, yes, but worth every cent. Makes any ride much nicer as you can tune the suspension however you want on the fly. Hope I don't have any issues but if I do it's not going to make me switch back. I actually can't imagine riding a bike without it.
Outstanding HDF Member
Joined: Jun 2009
Posts: 2,105
Likes: 1
From: Rowlett, Texas
The only problem that I had was a slow leak after having it for about 2 years. It would hold all day but be on the stops in the morning. JD shipped me a new one the day I emailed him. I never worry about having to ride on the stops.
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Road Warrior
Joined: Feb 2007
Posts: 1,700
Likes: 7
From: Buffalo
A big *** pothole or a big *** G?
There is no track record of failure
So the track record is seal failure after about a year, but replaced under warranty for free?
Curious myself and I'm glad the OP asked the question.
Also, say it starts to conk out on the road and JD sends a new one to your hotel. Do you need to have a lift handy to do the "30 to 45" minute job of replacing it? I guess you could just ride the scoot up on a curb or something and get it done that way.
Just curious how it would impact your trip having to make a repair like that and wait for the shock to be fed exed to you.
Curious myself and I'm glad the OP asked the question.
Also, say it starts to conk out on the road and JD sends a new one to your hotel. Do you need to have a lift handy to do the "30 to 45" minute job of replacing it? I guess you could just ride the scoot up on a curb or something and get it done that way.
Just curious how it would impact your trip having to make a repair like that and wait for the shock to be fed exed to you.