shotgun shock problem
Road Master
Joined: Apr 2009
Posts: 1,205
Likes: 3
From: Mebane, NC
so i went out for a ride today shock worked fine all day. noticed towards the end i was riding all the way slammed attempted to raise the bike and got nothing. when you hit the switches it sounds like the compressor is working twice as hard but the bike doesnt move. any ideas???????
Sounds very similar to the last issue I had with my SS. J.D. sent me a new one and I haven't heard back what the issue was.
Did you ever figure out the problem with yours?
Thread Starter
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Cruiser
Joined: Mar 2012
Posts: 109
Likes: 0
From: long beach, ca
just an update.... as soon as i posted about the problem JD hit me up and told me to bring it in. I finally was able to find time to go down there and without any hesitation JD just replaced the whole thing. not sure what the problem was maybe a coil in the compressor. just wanted to post another testament to the excellent customer service that comes with the shotgun shock. thanks a lot JD back to riding on that pillow like air ride. 
Elite HDF Member
Joined: Apr 2012
Posts: 3,986
Likes: 709
From: San Diego
You have to love a guy that not only does the labor without question, but also throws brand new parts in while you are there. All at the same place where they are building new ones almost 100% in house.
Road Master
Joined: Oct 2006
Posts: 1,247
Likes: 13
From: Location
.
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Is JD a member here on HDforums and if so, what is his username?
This kind of positive feedback on the customer service is outstanding, and unfortunately something you do not here much of nowadays.
I've been on the fence about a SS set-up for both of the bikes, but am very interested after reading all of these great things!
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Is JD a member here on HDforums and if so, what is his username?
This kind of positive feedback on the customer service is outstanding, and unfortunately something you do not here much of nowadays.
I've been on the fence about a SS set-up for both of the bikes, but am very interested after reading all of these great things!
.
.
Elite HDF Member
Joined: Jul 2007
Posts: 3,891
Likes: 54
From: Mansfield, MA
Road Master
Joined: Oct 2006
Posts: 1,247
Likes: 13
From: Location
.
Thanks a lot - much appreciated!
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I have an issue with mine too... it seems to be missing from my bike.. anyone wanna fix that for me?? 
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Supporter
Joined: Jun 2012
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From: Pittsburgh, PA
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