Expecting a battle....
Tourer
Joined: Jul 2007
Posts: 401
Likes: 0
From: hollister fl.
actually f1j1 is right my 07 nightster had serious corusion problems in the fuse center i pulled all the fuses out & cleaned all the terminals sounds like the dealer is trying to play this guy . i took my bike to the dealer & i had to show them what the problem was & they acted like it was news to them ( i say bull ****) they were just playing dumb .first of all the way the left side cover is if you ride in the rain i fuse center is going to get wet i had a problem after a wet ride the next day the bike would turn over but would not start i pulled the fuel pump relay out & cleanded the terminal & reinstalled fuel pump relay & the bike started right up this information is from personal experience !!! jeffwright
Ultimate HDF Member
Joined: Feb 2007
Posts: 5,578
Likes: 4
From: Northern California
Have them call you with a detailed repair estimate, and how much will be covered by warranty. You can then decide whether to go with them, contact a higher up and dispute it, or pull out and get the repair done by an independent. Just don't let them roll you with BS.
Road Master
Joined: Jan 2008
Posts: 772
Likes: 4
From: ohio
The amount of people on this board alone who run aftermarket pipes without a tuner of some kind and don't have problems makes me think this dealer doesn't know what he's talking about. I don't doubt they will try and make you pay for something, but like everyone else says, call corporate or try a different dealer after you get an estimate. After your warranty is up buy a manual and take of things yourself, its a lot easier.
Road Master
Joined: Nov 2007
Posts: 1,223
Likes: 3
From: Peoria, AZ
On an '07 with the O2 sensors in the exhaust, the module will adjust for a set of pipes." The ECM sees a condition and adapts to it, right or wrong, by adjusting other outputs to compensate. If something else starts to get out of the high-low value it was designed at, then you have problems when the ECM compensates even more. Waste of money putting on pipes without getting the full potential out of them! A SERT would be a good buy. A P0374 (CKP) may be caused by same water corrosion on the TSSM/ECM that's on the fuses so pre-prep on not being covered under warranty. Does "well maintained" include washing with hose or even pressure wash every week? IAC the poster was looking for trouble which may not even exist at all. Why is it the indy's are so revered here but dealers are "stealers"? I know of more people taken by "mom & pop" then at an established dealership.
Road Master
Joined: Nov 2007
Posts: 1,083
Likes: 5
From: Berwick, Pa
It sure looks and sounds like you are just making assumptions and have no real reason to do so yet.
Personally I would have just asked the dealer about the warranty issues. That way you know some facts instead of the assumptions you posted here.
Or, wait until the dealer says you have to pay before getting on here and trying to trash them. So far you have no real basis to bash them, just assumptions.
Personally I would have just asked the dealer about the warranty issues. That way you know some facts instead of the assumptions you posted here.
Or, wait until the dealer says you have to pay before getting on here and trying to trash them. So far you have no real basis to bash them, just assumptions.
Road Warrior
Joined: Apr 2006
Posts: 1,275
Likes: 0
From: southern new jersey
It sure looks and sounds like you are just making assumptions and have no real reason to do so yet.
Personally I would have just asked the dealer about the warranty issues. That way you know some facts instead of the assumptions you posted here.
Or, wait until the dealer says you have to pay before getting on here and trying to trash them. So far you have no real basis to bash them, just assumptions.
Personally I would have just asked the dealer about the warranty issues. That way you know some facts instead of the assumptions you posted here.
Or, wait until the dealer says you have to pay before getting on here and trying to trash them. So far you have no real basis to bash them, just assumptions.
i dont think hes bashing them,he never said who the dealer is,so to me it could mean any dealer and about 75% are called stealers and not dealers. some of them are gonna try and get paid from the victim that bought the bike from them instead of doing it under warranty
Cruiser
Joined: May 2007
Posts: 194
Likes: 0
From:
I have done alot of customizing to my Dyna. Raked front end, custom made parts, etc. It looks like a pretty radical chopper but aside from the cosmetics it's just an 88ci. Dyna. A couple months ago I was have promlems with my ECM and called my STEALER who is COWBOY HARLEY in Beaumont Texas to make a service appointment. When they saw my bike the tech tells me there will be a $200 charge before they even start to diagnose the bike because of the heavy customization!! I asked him what the hell that was for and the idot tells me it takes more time to work on a customized bike because the mechanics have to take more time to locate things because the bike doesn't look the same. I tell him the engine is the same and hasn't been touched. All operating equipment is in the factory location and has not been touched except for a PCIII under the seat. He says," that's our policy". I took my bike to an indy were I was greeted nicely and treated with respect. Somebody asked why we bash dealers service and speak well of indy's. Indy's need our business so they try and please the customer. Dealers act like you need them so they treat us like crap.
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Outstanding HDF Member
Joined: Jun 2007
Posts: 2,541
Likes: 11
From: Elyria, OH
My bike is mildly modified - speedo relocation, mirrors flipped, and Bassani pipes. Anyway, the front rocker cover gasket started seeping oil and my wife (who hates riding my bike cause of the mid-controls) called Lake Erie Harley in Avon, OH for the warranty repair (I bought my bike at another local dealer) the service manager said he'd check and see if he had the parts and would call back. 15 min. later he called back and said bring it in tomorrow morning at 10 and we will fix it while you wait. While she was waiting for them to fix it, the service guys were calling the sales people in to check out my bike cause they thought it looked cool... Fixed and washed 45 min. later and not a penny out of pocket. Not one question about the mods being in the way or anything... I applaud them for their service and will take my bike there again (for warranty work).
Road Master
Joined: Jan 2008
Posts: 1,073
Likes: 6
Trailered my non running '07 Sporty (DTC P0374), purchased in May of 2007 to a nearby dealer, at my expense, on my time. The service writer seemed to be lubing me up to absorb some/all of the expense of the repair (bike is still under warranty). He pointed out that the fuses are water corroded (not my problem, I didn't design the damn thing), the non stock V&H Shortshots cause "excessive vibration," and that I should have had the ECM reprogrammed, etc." I felt like I was being set up to pay for the repairs as stated earlier. I have a negative feeling so far about the experience. That machine has been meticulously cared for, and it even spent its' first winter in my living room. Anyhow, I didn't say too much because I'll save my words and battle plan after the work is completed.
I'm tired of having to fight everyone for everything (cable company for poor service/outages, and so forth). If this is how H-D dealerships operate because THEY don't want to fight corporate for reimbursement, then I'll fight H-D headquarters, and then my next bike purchases will be anything but H-D. I thought one of the key features and appeal of a H-D was to "make it your own." I guess that statement should be, "we'll make it your own with genuine H-D pricey parts and service, and we STILL may not honor our legal obligation to warrant factory defects."
Oh, yeah; the service writer tried to say that the ECM "may be trying to learn that it has a different exhaust on it, which is screwing it up." I didn't say a word, but that's gotta be BS because the pipes have been on for a year and I've put about 1100 miles on the pipes (nothing else, intake is all stock), and you know where I'm going with this. I'm being primed to pay a bill.
What do you guys and gals think?
I'm tired of having to fight everyone for everything (cable company for poor service/outages, and so forth). If this is how H-D dealerships operate because THEY don't want to fight corporate for reimbursement, then I'll fight H-D headquarters, and then my next bike purchases will be anything but H-D. I thought one of the key features and appeal of a H-D was to "make it your own." I guess that statement should be, "we'll make it your own with genuine H-D pricey parts and service, and we STILL may not honor our legal obligation to warrant factory defects."
Oh, yeah; the service writer tried to say that the ECM "may be trying to learn that it has a different exhaust on it, which is screwing it up." I didn't say a word, but that's gotta be BS because the pipes have been on for a year and I've put about 1100 miles on the pipes (nothing else, intake is all stock), and you know where I'm going with this. I'm being primed to pay a bill.
What do you guys and gals think?
If the bike is meticulously maintained, why are the fuses water corroded? Maintaining fuses IS part or maintaining the bike. "Not my problem - I didn't design the damn thing" is, as you say, BS. It is your problem because it is your bike. The design on the fuse block isn't ideal, but it's adequate - I have ridden about 1,200 miles in hard rain on my '08 and I've not had water in there once.
Also, adjusting the fuel system to accommodate new exhaust is part of maintenance. You SHOULD have had the ECM reprogrammed.
Making modifications can void your warranty. Some dealers may overlook the pipes, some won't. It depends not only on the dealer, but how much you **** off the service department.
I have to wonder about the situation with your dealer. Most dealers offer free pick up - I've even had offers to pick up a broken down bike 150 miles away. Why isn't your dealer offering you this service? Based on your attitude here and your statement that you fight with the cable company and so forth, I suspect that you might have approached the dealer with a hostile attitude and they are responding to that.
You might be better served to go to another dealer and approach them in a different manner. A service department that likes you will take far better care of you than one that doesn't.
How do I know this? Well, I learned the hard way.
