I'll bet the eBay seller got them really cheap because the place he got them from knew they had a batch of mis-boxed parts and didn't say anything. Seems like you both got screwed by someone else.

 

Well so far so good, the customer service at Riders Discount has contacted me and is now contacting Samson to see if they will just send me a rear pipe instead of sending everything back to Samson,

 

We at Samson need to help you with this situation. Please give us a call so we can get this corrected. I am very sorry this has happened. 888-5-SAMSON.
Thank you,
JR

 

Can't complain about a shop that steps up to do the right thing. That is good PR right there.

 

Thanks JR!

 

Wow.
Gotta say, that there is some AWESOME customer service!!!!!
I wish all places were that responsive.

 

Yep Samson stepped up and took care of it!

 

How so? The Rip Saws angles down and the Sweepers angle out. The angled end is completely different between the two.

 

I ordered rip saws, but the heat shield on the rear pipe is for street sweepers. They are exchanging the rear heat shield, the shield wraps around the
rear of the pipe and makes what style it is... Under that it is just a straight pipe. In the picture your seeing the heat shields.

 

Well I could not be more pleased with the personal service I received today from Riders Disount and Samson. Both were concerned about the issue and getting me taken care of as fast as possible!

A great group of folks...



Barry Green