Harley Davidson Forums

Sportster Models 883, 883 Custom, 1200 Custom, 883L, 1200L, 1200S, 1200 Roadster, XR1200, and the Nightster.
Sponsored by:
Sponsored by:

This Bites

Thread Tools
 
Search this Thread
 
Old Sep 16, 2011 | 08:42 AM
Share
  #11  
Gpsjr10's Avatar
Gpsjr10
Outstanding HDF Member
Joined: Jun 2007
Posts: 2,541
Likes: 11
From: Elyria, OH
Default
I'll bet the eBay seller got them really cheap because the place he got them from knew they had a batch of mis-boxed parts and didn't say anything. Seems like you both got screwed by someone else.
 
Last edited by Gpsjr10; Sep 16, 2011 at 08:44 AM.
Reply
0
Old Sep 16, 2011 | 10:27 AM
Share
  #12  
barrygreen's Avatar
barrygreen
Thread Starter
|
Elite HDF Member
Joined: Nov 2005
Posts: 3,654
Likes: 362
From: Mansfield Texas
Default
Originally Posted by Gpsjr10
I'll bet the eBay seller got them really cheap because the place he got them from knew they had a batch of mis-boxed parts and didn't say anything. Seems like you both got screwed by someone else.
Well so far so good, the customer service at Riders Discount has contacted me and is now contacting Samson to see if they will just send me a rear pipe instead of sending everything back to Samson,
 
Reply
0
Old Sep 16, 2011 | 10:54 AM
Share
  #13  
Samson_tech's Avatar
Samson_tech
Former Sponsor
Joined: May 2010
Posts: 555
Likes: 1
Default
We at Samson need to help you with this situation. Please give us a call so we can get this corrected. I am very sorry this has happened. 888-5-SAMSON.
Thank you,
JR
 
Reply
0
Old Sep 16, 2011 | 11:12 AM
Share
  #14  
UFOtestpilot's Avatar
UFOtestpilot
Road Captain
Joined: May 2011
Posts: 516
Likes: 2
From: Portland Oregon, USA
Default
Can't complain about a shop that steps up to do the right thing. That is good PR right there.
 
Reply
0
Old Sep 16, 2011 | 11:12 AM
Share
  #15  
barrygreen's Avatar
barrygreen
Thread Starter
|
Elite HDF Member
Joined: Nov 2005
Posts: 3,654
Likes: 362
From: Mansfield Texas
Default
Originally Posted by Samson_tech
We at Samson need to help you with this situation. Please give us a call so we can get this corrected. I am very sorry this has happened. 888-5-SAMSON.
Thank you,
JR
Thanks JR!
 
Last edited by barrygreen; Sep 27, 2011 at 07:29 PM.
Reply
0
Old Sep 16, 2011 | 11:59 AM
Share
  #16  
Rev. V!'s Avatar
Rev. V!
Cruiser
Joined: Jun 2011
Posts: 126
Likes: 0
From: Florida
Default
Wow.
Gotta say, that there is some AWESOME customer service!!!!!
I wish all places were that responsive.
 
Reply
0
Old Sep 16, 2011 | 12:37 PM
Share
  #17  
barrygreen's Avatar
barrygreen
Thread Starter
|
Elite HDF Member
Joined: Nov 2005
Posts: 3,654
Likes: 362
From: Mansfield Texas
Default
Yep Samson stepped up and took care of it!
 
Reply
0
Old Sep 16, 2011 | 02:32 PM
Share
  #18  
WVHogRider's Avatar
WVHogRider
Elite HDF Member
Joined: Nov 2006
Posts: 4,525
Likes: 8
From: Wheeling, WV
Default
Originally Posted by barrygreen
The lady I talked to at Samson agrees with me that all I need is a rear heat shield to make the set "Rip Saws".
How so? The Rip Saws angles down and the Sweepers angle out. The angled end is completely different between the two.
 
Reply
0
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

7 Times Harley-Davidson Chucked Tradition Out the Window

 Verdad Gallardo
story-1

7 Surprising Harley-Davidson Products that Are Not Motorcycles

 Verdad Gallardo
story-2

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-3

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-4

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-5

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-6

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-7

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-8

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-9

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
Old Sep 16, 2011 | 02:46 PM
Share
  #19  
barrygreen's Avatar
barrygreen
Thread Starter
|
Elite HDF Member
Joined: Nov 2005
Posts: 3,654
Likes: 362
From: Mansfield Texas
Default
Originally Posted by WVHogRider
How so? The Rip Saws angles down and the Sweepers angle out. The angled end is completely different between the two.
I ordered rip saws, but the heat shield on the rear pipe is for street sweepers. They are exchanging the rear heat shield, the shield wraps around the
rear of the pipe and makes what style it is... Under that it is just a straight pipe. In the picture your seeing the heat shields.
 
Reply
0
Old Sep 16, 2011 | 08:29 PM
Share
  #20  
barrygreen's Avatar
barrygreen
Thread Starter
|
Elite HDF Member
Joined: Nov 2005
Posts: 3,654
Likes: 362
From: Mansfield Texas
Default
Well I could not be more pleased with the personal service I received today from Riders Disount and Samson. Both were concerned about the issue and getting me taken care of as fast as possible!

A great group of folks...



Barry Green
 
Last edited by barrygreen; Sep 27, 2011 at 07:30 PM.
Reply
0



Advanced Search
Reply Closed Thread Share
Forum Jump

All times are GMT -5. The time now is 03:13 AM.

story-0
7 Times Harley-Davidson Chucked Tradition Out the Window

Slideshow: Harley-Davidson built its reputation on nostalgia, but every so often, the company took a hard left turn into the future.

By Verdad Gallardo | 2026-05-20 11:18:19


VIEW MORE
story-1
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-2
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-3
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-4
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-5
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-6
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-7
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-8
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-9
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE