2011 Sportster Engine FAILURE

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Jan 27, 2015 | 12:35 PM

#31

Mr_Taipan

Road Master

Joined: Dec 2014

Posts: 994

Likes: 43

From: Essex, England

Wow, that is great news. The Jap 4 could learn a thing or two from HD about customer service!

Happy trails!

Jan 27, 2015 | 12:36 PM

#32

kngpn

Seasoned HDF Member

Joined: Aug 2014

Posts: 10,562

Likes: 5,149

From: Robbm sucks

Great news. Now find a new dealer..

Jan 27, 2015 | 12:57 PM

#33

Thingfish

Grand HDF Member

Joined: Jun 2010

Posts: 4,584

Likes: 918

From: coast to coast

Awesome news! Congrats!!

Jan 27, 2015 | 02:43 PM

#34

John Harper

HDF Community Team

Joined: Dec 2011

Posts: 8,601

Likes: 4,038

From: San Diego, CA

That's fantastic news, congratulations on a real great resolution to the problem. Good luck with engine #3.

John

Jan 27, 2015 | 03:01 PM

#35

grbrown

Club Member

Joined: Jun 2007

Posts: 45,429

Likes: 2,898

From: Bedford UK

Brilliant news! Well done. Patience and perseverance pays in the end.

Jan 28, 2015 | 02:24 AM

#36

adversary

6th Gear

Joined: Dec 2014

Posts: 10

Likes: 0

From: Honolulu, HI

Maybe try getting the extended warranty this time, lol.

Jan 28, 2015 | 08:58 AM

#37

Curt1953

Ultimate HDF Member

Joined: Jul 2008

Posts: 6,502

Likes: 97

From: SW Ohio

Good for you, and Harley Davidson as well.

Jan 28, 2015 | 09:23 PM

#38

68 XLCH

Road Warrior

Joined: Mar 2014

Posts: 1,973

Likes: 158

From: East Coast

Congratulations.

I would write a letter to the CEO of HD and express your appreciation for their support. Your letter will trickle down the chain and all those who supported you will be recognized.

Then i would follow the new engine break in procedure, check the oil before each ride and stop by the dealer at regular intervals, ie 250 miles each. Let them do the 1000 mile service.

After this, if you decide to change your oil etc. keep good records of oil and filter purchases and offer to let the service department check your bike.

What is the warranty on the new replacement engine?

Good luck.

Last edited by 68 XLCH; Jan 28, 2015 at 09:25 PM.

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Mar 6, 2015 | 02:19 AM

#39

BelizeanCrow

Thread Starter

4th Gear

Joined: Aug 2011

Posts: 8

Likes: 0

From: HELLifornia

Mistrezz Resurrected

Brothers & Sisters, just got my Mistrezz back from the Dealer this past weekend. Aside from a few mistakes on their part, the new engine sounds vicious. I'm planning to contact Harley and thank John & the Tech evaluator at Customer Care for the making this possible. She now has a new 3rd engine with a year warranty. Like the past two before this one, I will be taking it to the dealer for maintenance at every interval. Again, thank you all for your support. Here's a vid of what she sounds like. Ride Safe in every journey Home.