Craftsman Tools
Elite HDF Member
Joined: Jul 2012
Posts: 4,316
Likes: 67
From: East Texas, waterfront
Hard to believe that Craftsman has gone this route. I still have some of my Dads Craftsman tools floating around that I inherited over 40 years ago.
I'm not sure why we continue to let this happen to us. China must throw some very large kickbacks to the Hill. May they all choke on a Chinese ****.
I'm not sure why we continue to let this happen to us. China must throw some very large kickbacks to the Hill. May they all choke on a Chinese ****.
Road Master
Joined: Mar 2007
Posts: 827
Likes: 3
From: NW Florida
Don't lose your receipt with that warranty statement on it either! I had an explosion proof flashlight (Craftsman) that needed replacing under warranty. They had replaced it before. The asswipe sales manager said unless I had the written expressed warranty on the item it was no longer warrantied. Thier tools are **** now and so is their warranty. I contacted Sears.com and got no response. We no longer shop at Sears or K-Mart.
Outstanding HDF Member
Joined: Jan 2008
Posts: 3,328
Likes: 15
From: Pacific Northwest
They have a lifetime warranty but take them back and they will give you a used rebuilt piece of junk. The ratchet they replaced the other day had been replaced 2 times before by rebuilt ratchets. The only way I got a new one is because they didn't have a rebuilt in their box. Then It was made in China. I have a Stanely ratchet made in China that is better quality than the Craftsman I got. It's just sad to see all of our manufacturing go away and the quality go with it.
You're tough on ratchets man, that's your fourth replacement - sheesh.
Every time I've ever returned a broken Craftsman tool the clerk went right over to the display rack and got me a new one. I also asked what they did with the broken tools and he said they are thrown in a bin and sold for scrap.
(Maybe they send the scrap to Alabama?)
Big Kahuna HDF Member
Joined: Nov 2008
Posts: 35,506
Likes: 27
From: Calgary eh
The chineese are taking over the planet.
Funny thing, related story. My dell laptop died, so I go onto ebay and see "made in china" batteries for about 1/4 the price of the genuine dell battery. I was thinking dell was made in the usa. Then I looked at my dead genuine dell battery... made in china.. Wtf??
Funny thing, related story. My dell laptop died, so I go onto ebay and see "made in china" batteries for about 1/4 the price of the genuine dell battery. I was thinking dell was made in the usa. Then I looked at my dead genuine dell battery... made in china.. Wtf??
Big Kahuna HDF Member
Joined: Nov 2008
Posts: 35,506
Likes: 27
From: Calgary eh
Road Master
Joined: Feb 2011
Posts: 916
Likes: 12
From: NoVA
Mycrisis has a good point. I have some wrenches from my grandfather who used them building railroad cars. Now I'm over 60, so how old are these tools? If on a budget and looking for a set of tools I would shop the garage or estate sales.
Seasoned HDF Member
Joined: Feb 2007
Posts: 6,086
Likes: 1,128
From:
A lot of tools are made in china.
I sometimes buy beat-up sears craftman handtools for $1 or $2 and then go to the store to exchange for brand new.
I sometimes buy beat-up sears craftman handtools for $1 or $2 and then go to the store to exchange for brand new.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Times Harley-Davidson Chucked Tradition Out the Window
Verdad Gallardo
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
You're tough on ratchets man, that's your fourth replacement - sheesh.
Every time I've ever returned a broken Craftsman tool the clerk went right over to the display rack and got me a new one. I also asked what they did with the broken tools and he said they are thrown in a bin and sold for scrap.
(Maybe they send the scrap to Alabama?)
Every time I've ever returned a broken Craftsman tool the clerk went right over to the display rack and got me a new one. I also asked what they did with the broken tools and he said they are thrown in a bin and sold for scrap.
(Maybe they send the scrap to Alabama?)
Extreme HDF Member
Joined: Jan 2012
Posts: 12,986
Likes: 715
From: NE Philly
When I buy Craftsman tools I make sure to buy the USA made ones.
In a moment of weakness I purchased a tools roll set from WindZone. Talk about crap? One of the hex keys was sized wrong and unusable. The locking pliers stripped. The adjustable wrench is junk. At least all my Craftsman stuff works as it should. All I ask of my tools is that they work and are reliable when I need them. So far I haven't had one fail on me.
In a moment of weakness I purchased a tools roll set from WindZone. Talk about crap? One of the hex keys was sized wrong and unusable. The locking pliers stripped. The adjustable wrench is junk. At least all my Craftsman stuff works as it should. All I ask of my tools is that they work and are reliable when I need them. So far I haven't had one fail on me.