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Feb 10, 2015 | 08:51 PM

06SGWA

Thread Starter

Road Master

Joined: Mar 2012

Posts: 939

Likes: 9

From: WA

More Praise for Custom Dynamics

I received a decoder from CD to make aftermarket blinkers work on the new Rushmore's and it happened to have a problem. The first thing out of the tech guy's mouth was, "It's about time for us to go home but I'm staying here until we get this working for you." And that, he did. I was offered to send it in for a replacement but rather, with a little tinkering, we were able to take care of the issue. This kind of stuff is why I have ordered from them half a dozen times.

Feb 10, 2015 | 09:57 PM

TcHunter

Outstanding HDF Member

Joined: Mar 2014

Posts: 2,452

Likes: 23

From: Michigan

Their customer service is one of the best.

Glade they worked everything out for you.

Feb 14, 2015 | 05:27 AM

davidw221

Supporter

Joined: May 2006

Posts: 1,752

Likes: 2

From: Indianapolis

I had issues with a tri-light, their assistance was fabalas!

Feb 14, 2015 | 07:03 AM

acchd

Stellar HDF Member

Joined: Apr 2008

Posts: 3,002

Likes: 86

From: Charlotte Metro

Great products and support after the sell!

Feb 14, 2015 | 08:25 AM

CSMHOG

Stellar HDF Member

Joined: Nov 2008

Posts: 2,432

Likes: 290

From: FL

Yep, I ordered the fillerZ and it worked fine for about a week. Then the running lights failed on the left signal, I called them and an upgrade kit is on the way. I'll post the outcome but their customer service is beyond reproach.

Feb 14, 2015 | 08:28 AM

oneloudz71

Tourer

Joined: Apr 2009

Posts: 396

Likes: 7

From: Dubuque, Iowa

Quote:

Originally Posted by 06SGWA

They do make great products and the only time I had to call in I had my question answered fast and with the first person I talked to (I didn't even know that was possible anymore!)

Quick question, what decoder did you need? I thought LED's were plug and play on the Rushmores, they were on mine.