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Navsync_nonavcontent error HELP!!!!!!

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Old Apr 11, 2016 | 08:27 PM
  #1  
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Default Navsync_nonavcontent error HELP!!!!!!

I bought a 2014 Street Glide from an Army vet who rode his motorcycle in Germany and paid to have those maps installed. He was told when he gets backs to the states he can default it back to USA by downloading the info on Naviextras.com on USB and then onto the bike but it keeps getting an error.

ANyone have this issue and can you help me fix it? Heres the error
 
Attached Thumbnails Navsync_nonavcontent error   HELP!!!!!!-img_4405.jpg  
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Old Apr 12, 2016 | 05:16 AM
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Might get more help if u go to the Rushmore section
 
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Old Apr 12, 2016 | 05:39 AM
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A pal of mine lives in the UK and owns a recent HDI bike, so naturally has European mapping as stock. There must be a simple way of swapping mapping for other continents! Does the owners manual show how to change mapping? I've done it on a separate gps unit often enough.
 
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Old Apr 12, 2016 | 08:26 AM
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From: Olive & Oak
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Go to Naviextras.com and create an account. Login and go to updates and extras > INTERCONTINENTAL RESTORATION. Download and restore your device to North America Premium factory map set for free.

You can only restore the original maps. For the '14 they were likely the 12Q2 Package.

Before downloading the package from the Intercontinental restoration page, please make sure that your USB stick has enough free space. Installation of an Intercontinental restoration package is quick and easy.

After downloading the package, please follow the steps below:
  1. Unzip (most people miss this step) the package onto your local hard disk
  2. Simply copy the unzipped package onto the root folder of your USB stick (I believe that you need to copy both the .iso file and the nng folder to your USB drive)
  3. Connect your USB stick to your head unit
  4. Turn Ignition swith to Accessory position
  5. Wait until the head unit recognize your USB stick, syncronization process will start shortly
  6. Write down the request code displayed on your head unit
  7. Navigate to the Code redemption page, enter the request code
  8. Write down the Activation code displayed
  9. Enter the Activation code on your head unit
  10. Connect your USB stick to your head unit
  11. Wait until the head unit recognize your USB stick, syncronization process will start shortly
  12. Write down the request code displayed on your head unit
  13. Navigate to the Code redemption page, enter the request code
  14. Write down the Activation code displayed
  15. Enter the Activation code on your head unit
 

Last edited by J929626; Apr 13, 2016 at 12:44 PM.
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Old Apr 12, 2016 | 12:20 PM
  #5  
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Thank You for that email when I log in the previous owner or the new account I set up it says its $159 for the INTERCONTINENTAL REPLACEMENT?

Is this correct as your email said it was free and he claims he paid for the USA maps and then the European maps but I dont see a code for it.
 
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Old Apr 12, 2016 | 01:07 PM
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From: Olive & Oak
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You should see an option for "INTERCONTINENTAL RESTORATION"

Also, do not turn your ignition to "On". Turn it to "Accessory" instead.
 
Attached Thumbnails Navsync_nonavcontent error   HELP!!!!!!-4-12-2016-1-04-56-pm.png  

Last edited by J929626; Apr 12, 2016 at 01:10 PM.
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Old Apr 13, 2016 | 12:26 PM
  #7  
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I followed your instructions and it take 9 hours to get this all in a usb unzipped but when I finally take it down to the bike it read the usb and says no media found.

What am I doing wrong, thank you for all your support on this.
 
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Old Apr 13, 2016 | 12:46 PM
  #8  
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From: Olive & Oak
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Has your bike ever recognized a USB drive with data / music on it?
Do you have anything else on the USB drive that you are using when you try the restore?
 
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Old Apr 13, 2016 | 01:20 PM
  #9  
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Default nng

I also notice after I downloaded the zip file it says its 3.10 gbs but when i open the root file and click properties it says 0 kb this is take right off Naviextras.

Is this the reason i get no media found or am I just a dumb jarhead?
 
Attached Thumbnails Navsync_nonavcontent error   HELP!!!!!!-img_1934.jpg   Navsync_nonavcontent error   HELP!!!!!!-img_1935.jpg  
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Old Apr 13, 2016 | 01:36 PM
  #10  
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I should mention I have the updated Boom audio software up to date if that means or helps in anyway
 
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