HOG Mileage program
Club Member
Joined: Jul 2014
Posts: 11,468
Likes: 3,572
From: Idaho
I called today, and they were very nice, and got everything adjusted for me.
Even though the website was not showing the correct mileage on my traded bike, it was correct in their system.
Since I tried twice to get my miles in for last year, they just added it in for me. --- All is good
in the HOG world, again, they were very nice to deal with, and I got great customer service on the phone call.
Even though the website was not showing the correct mileage on my traded bike, it was correct in their system.
Since I tried twice to get my miles in for last year, they just added it in for me. --- All is good
in the HOG world, again, they were very nice to deal with, and I got great customer service on the phone call.
Some new things, in case you or your service manager aren't up on the latest...
1. Normally you have to go through your service manager to input new mileage figures.
2. However, the dealer no longer has to fax anything in. Now they can go online and put in your new miles for you.
3. As you've found out, we can all go to HOG.com and see our current mileage for all the VIN's we registered.
Road Master
Joined: Nov 2011
Posts: 895
Likes: 27
From: Outside Dover, OH
I called today, and they were very nice, and got everything adjusted for me.
Even though the website was not showing the correct mileage on my traded bike, it was correct in their system.
Since I tried twice to get my miles in for last year, they just added it in for me. --- All is good
in the HOG world, again, they were very nice to deal with, and I got great customer service on the phone call.
Even though the website was not showing the correct mileage on my traded bike, it was correct in their system.
Since I tried twice to get my miles in for last year, they just added it in for me. --- All is good
in the HOG world, again, they were very nice to deal with, and I got great customer service on the phone call.
Road Master
Joined: Sep 2010
Posts: 1,138
Likes: 457
From: Littleton CO
Happy you got this all sorted out. I've met the Davidson's and they are all keenly aware their success is due to people like us who support their product. They are proud of their heritage and would go to any length to protect it. For anyone to suggest they don't care about their customers is absolute total BS! I've also met the HOG worldwide + regional managers at officers training classes + they share the Davidson's appreciation or they would be unemployed in a heartbeat. Anytime I have a problem within my chapter, they straighten it out immediately. If you're not getting results for your HOG concerns, you're simply not contacting the right people + that's why boards like this are helpful .
I too have Met Willie G, his wife and his son Bill, they are all aware that without all of us there wouldn't be such success!! They are very down to earth and lobe to chat!
I too participate in the HOG Mileage program and just made the 175,000 mile mark! My goal is another 25,000 this year, at the least!
Outstanding HDF Member
Joined: Aug 2009
Posts: 2,858
Likes: 217
From: Puyallup Wa.
No, but I've never met Mr. Chevrolet or Mr. Ford or Mr. Dodge either. I'm sure they wouldn't care either.
I've bought 18 new Harley's since 1995. A new one every year since 2006.
Not once did Willie G, Bill or Karen ever send me a "Thank You' for buying this stuff.
I've enjoyed all of the bikes though.................
I've bought 18 new Harley's since 1995. A new one every year since 2006.
Not once did Willie G, Bill or Karen ever send me a "Thank You' for buying this stuff.
I've enjoyed all of the bikes though.................
Road Master
Joined: Nov 2011
Posts: 895
Likes: 27
From: Outside Dover, OH
I too have Met Willie G, his wife and his son Bill, they are all aware that without all of us there wouldn't be such success!! They are very down to earth and lobe to chat!
I too participate in the HOG Mileage program and just made the 175,000 mile mark! My goal is another 25,000 this year, at the least!
I too participate in the HOG Mileage program and just made the 175,000 mile mark! My goal is another 25,000 this year, at the least!
Extreme HDF Member
Joined: Jun 2011
Posts: 14,731
Likes: 2,536
From: Mountain Top, Alabama
Not bashing anyone, just sharing my own observation.
I feel sure HOG is great at the top level, but the dedication may vary at the lower level. I have made stops at several dealerships, and during a coffee break and walkaround I notice the local HOG postings. Some are much more active than others, all kinds of action with pretty good participation. Sad to say, but some are not very active - run by a small "Click" - reminds me of "Us four and no more". I have taken pictures of the most active HOG board and shared it with the Dealer with the least active HOG group - I guess that's just the way things go.
Just sharing...
I feel sure HOG is great at the top level, but the dedication may vary at the lower level. I have made stops at several dealerships, and during a coffee break and walkaround I notice the local HOG postings. Some are much more active than others, all kinds of action with pretty good participation. Sad to say, but some are not very active - run by a small "Click" - reminds me of "Us four and no more". I have taken pictures of the most active HOG board and shared it with the Dealer with the least active HOG group - I guess that's just the way things go.
Just sharing...
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Road Master
Joined: Nov 2011
Posts: 895
Likes: 27
From: Outside Dover, OH
Not bashing anyone, just sharing my own observation.
I feel sure HOG is great at the top level, but the dedication may vary at the lower level. I have made stops at several dealerships, and during a coffee break and walkaround I notice the local HOG postings. Some are much more active than others, all kinds of action with pretty good participation. Sad to say, but some are not very active - run by a small "Click" - reminds me of "Us four and no more". I have taken pictures of the most active HOG board and shared it with the Dealer with the least active HOG group - I guess that's just the way things go.
Just sharing...
I feel sure HOG is great at the top level, but the dedication may vary at the lower level. I have made stops at several dealerships, and during a coffee break and walkaround I notice the local HOG postings. Some are much more active than others, all kinds of action with pretty good participation. Sad to say, but some are not very active - run by a small "Click" - reminds me of "Us four and no more". I have taken pictures of the most active HOG board and shared it with the Dealer with the least active HOG group - I guess that's just the way things go.
Just sharing...
Grand HDF Member
Joined: Aug 2014
Posts: 4,725
Likes: 1,787
From: Toledo ohio
As far as bashing the Davidsons or the Dealerships, that is your choice. I choose to be smart about my purchases. I will find the number of the part I need, then I decide, is it an emergency part, like a switch, or connector, I will usually go to the dealer. Do I need new chrome piece. I have the luxury of surfing most of the day at work, so I see a deal, I go for it. The guys on the forums have been straight up for the most part and I have gotten some good deals, next is ebay, but have to watch for cheap chinese parts. That is where the forums come in handy. Several threads questioning knockoffs. U would rather wait and buy a good used part from a member or orig Harley part before chinese parts. Lastly, I browse Craigslist for good deals. I got a new, never installed tourpak luggage rack and premium stereo headset locally, kept the rack and sold the headset to a member here. So there are many choices other than go to the "stealer"