Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Harley Pro Tuner Program Deleted?

Thread Tools
 
Search this Thread
 
Old Apr 5, 2018 | 08:56 PM
  #1  
Lawdawg's Avatar
Lawdawg
Thread Starter
|
Road Warrior
Joined: Jun 2005
Posts: 1,390
Likes: 2
From: Naples, Florida
Default Harley Pro Tuner Program Deleted?

I was talking to my mechanic today and asked about updating my map. He asked what tuner I had? I said Harley race tuner. He told me that he had another customer come in and asked to have his map updated. When he hooked everything up and started the program on his computer, the program said it needed to update. When he hit the update button, the update erased the program from his computer and even deleted the icon on his desk top. He thinks that with all the trouble Harley got in for the timers, they decided to erase all the programs. Has anyone else heard about this? So now the only place we can go to get a dyno or update the map is Harley?
 
Reply
Old Apr 5, 2018 | 09:20 PM
  #2  
1Canuck's Avatar
1Canuck
Ultimate HDF Member
Joined: Dec 2010
Posts: 7,776
Likes: 2,252
From: wet coast BC
Default

don't have an answer. The Harley race tuner was known as the SERT. Then came the pro off road tuner which nearly everyone used for the street, sometimes called the race tuner. when HD got in **** they came out with the street tuner but continued to update the pro off road. I heard rumors that the updates were beginning to restrict tuning abilities. But then along came the Rushmore and then M8 and those tuners became obsolete or less talked about.
 
Reply
Old Apr 5, 2018 | 09:21 PM
  #3  
Hoyt 1911A1's Avatar
Hoyt 1911A1
Grand HDF Member
5 Year Member
Liked
Loved
Community Favorite
Joined: Sep 2017
Posts: 3,829
Likes: 984
From: Southern Virginia
Default

Well I don't know if there is much difference between the Race Tuner and the Pro Super Tuner but I have heard they do basically the same things and I have the Pro Super Tuner and just used it this week to make a couple of adjustments on my EG. I just went downstairs and fired up the software on my workbench computer and it didn't ask to update. From what I have read the Race Tuner and Super Tuner Pro use the same software. The Street Tuner is the EPA neutered version that uses different software.

I will say one time the software wanted to update and the update failed. I had to manually re-download the software from Harley's website by keying in my tuner number and reinstalling from that file. After that it worked fine, no functions were restricted or blocked.

I believe this is the link to download the Super Tuner Pro software:
http://prosupertuner.harley-davidson...uperTuner.aspx

You have to key in the number on the back of your tuner module to get it to let you download the software. If you do not have that handy you can just type in 1111111111111 and click on Download. Popup blockers tend to block it so make sure you tell it to allow the download if you get a prompt. I just tested this and it allowed me to download another copy of the software.

You could just try to download it and bring it to your dealer and see if he will reinstall it from that file.
 

Last edited by Hoyt 1911A1; Apr 5, 2018 at 09:23 PM.
Reply
Old Apr 5, 2018 | 09:37 PM
  #4  
Lawdawg's Avatar
Lawdawg
Thread Starter
|
Road Warrior
Joined: Jun 2005
Posts: 1,390
Likes: 2
From: Naples, Florida
Default

Originally Posted by Hoyt 1911A1
Well I don't know if there is much difference between the Race Tuner and the Pro Super Tuner but I have heard they do basically the same things and I have the Pro Super Tuner and just used it this week to make a couple of adjustments on my EG. I just went downstairs and fired up the software on my workbench computer and it didn't ask to update. From what I have read the Race Tuner and Super Tuner Pro use the same software. The Street Tuner is the EPA neutered version that uses different software.

I will say one time the software wanted to update and the update failed. I had to manually re-download the software from Harley's website by keying in my tuner number and reinstalling from that file. After that it worked fine, no functions were restricted or blocked.

I believe this is the link to download the Super Tuner Pro software:
http://prosupertuner.harley-davidson...uperTuner.aspx

You have to key in the number on the back of your tuner module to get it to let you download the software. If you do not have that handy you can just type in 1111111111111 and click on Download. Popup blockers tend to block it so make sure you tell it to allow the download if you get a prompt. I just tested this and it allowed me to download another copy of the software.

You could just try to download it and bring it to your dealer and see if he will reinstall it from that file.
Thanks!!!
 
Reply
Old Apr 6, 2018 | 05:08 AM
  #5  
Slingshot383's Avatar
Slingshot383
Road Warrior
5 Year Member
Liked
Loved
Top Answer: 1
Joined: Feb 2017
Posts: 1,525
Likes: 646
From: Saint Charles, Missouri
Default

You have to remember, the EPA/ Harley consent decree only involved the United States, doesn't affect other parts of the world, and the SERT and SEPST tuners were sold world wide, so they still have to be supported. That software isn't going to go away.
 
Reply
Old Apr 9, 2018 | 06:06 PM
  #6  
cficole's Avatar
cficole
Outstanding HDF Member
10 Year Member
Liked
Loved
Community Favorite
Joined: Jul 2014
Posts: 3,133
Likes: 504
From: Lake County, IL
Default

Haven't used the H-D software, but some programs don't update, they delete the prior version, then install the new version, sometimes with a reboot or two in the process. A hangup in the install can leave you with no program, and you might not get an error message.
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
GittinThere
Ignition/Tuner/ECM/Fuel Injection
15
Jul 6, 2023 03:29 PM
shrekmoose
Ignition/Tuner/ECM/Fuel Injection
0
Apr 12, 2019 06:23 PM
Dgrif20201
Ignition/Tuner/ECM/Fuel Injection
4
Sep 25, 2018 02:08 PM
Blue-Ice
Screamin Eagle CVO Models
4
Aug 23, 2011 07:39 AM
biohopper
Ignition/Tuner/ECM/Fuel Injection
2
Apr 19, 2008 11:14 PM




All times are GMT -5. The time now is 04:18 AM.

story-0
7 Times Harley-Davidson Chucked Tradition Out the Window

Slideshow: Harley-Davidson built its reputation on nostalgia, but every so often, the company took a hard left turn into the future.

By Verdad Gallardo | 2026-05-20 11:18:19


VIEW MORE
story-1
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-2
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-3
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-4
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-5
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-6
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-7
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-8
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-9
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE