Boom Box GTS Touch Screen Problems
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Joined: Apr 2018
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From: San Diego
Lmao. No worries. Thanks for the input guys. I took the bike to the dealer and as typical, the glitch didn't occur while I was trying to show it to the service rep. Oh well. If it happens again, I'll record a video of it.
I also noticed there is a software update for the GTS system. You can find it here with instructions on how to update:
https://www.harley-davidson.com/us/e...m-box-gts.html
I just did the update, and hopefully I never see this glitch again.
I also noticed there is a software update for the GTS system. You can find it here with instructions on how to update:
https://www.harley-davidson.com/us/e...m-box-gts.html
I just did the update, and hopefully I never see this glitch again.
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Joined: Apr 2018
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From: San Diego
So it happened again today. It was really bugging out. I took the opportunity to pull over and video it. I also drove straight to the service department and luckily it happened right in front of the service rep. However, he said that if they can't reproduce it again on the lift, HD may not replace the unit. /eyeroll
The rep did say that it may be the switch housing shorting out. However, I think it's the touch screen. The right switch housing joystick alone can't switch between the info screen, nav, and music.
I dropped the bike off. I'll know more tomorrow.
Heres the vid:
The rep did say that it may be the switch housing shorting out. However, I think it's the touch screen. The right switch housing joystick alone can't switch between the info screen, nav, and music.
I dropped the bike off. I'll know more tomorrow.
Heres the vid:
Road Warrior
Joined: Mar 2011
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From: Deep South, Louisiana
It is so sensitive that when Im reaching with bare hands and Im about 1/2 from screen it will select without touching. It may be your other fingers are hand may be too close to the screen and picking it up.
Nevermind just saw saw the video
Nevermind just saw saw the video
Last edited by K Melancon; Feb 19, 2019 at 09:03 PM.
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From: San Diego
However, it has gotten into this mode a few times where it is bugging out like this. A few things are going on in this video:
1. It seems to not register touches, or they are registered at a delay. Normally, even with gloves on, a light touch is all it takes for instant response. When it's working correctly, the touch screen is very good, even with gloves.
2. When it does register the touch, often times it will register it on the wrong part of the screen (IE. if I click the middle of the screen, it thinks I hit the info button).
3. It will occasionally jump around from screen to screen, or activate random buttons on the interface. This even happened when the service rep started bumping the right switch housing with his hand, leading him to believe it may be the switch housing. Again, I don't think it's that. I think it's the touch screen.
Hopefully this clarifies it.
Last edited by emdx3; Feb 20, 2019 at 12:08 AM.
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