WHIM Settings Question
Thread Starter
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Seasoned HDF Member
Joined: May 2018
Posts: 5,814
Likes: 7,145
From: Las Vegas
Found an interesting article --- https://www.lawabidingbiker.com/whim...-update-issue/
I tried his suggested remedy, but it didn't work for me, so I went back to V1.1.14
Also discussed issue with the dealer, and they weren't sure what would cause this, so they were to contact HD about it and now we wait and see what they say.
I tried his suggested remedy, but it didn't work for me, so I went back to V1.1.14
Also discussed issue with the dealer, and they weren't sure what would cause this, so they were to contact HD about it and now we wait and see what they say.
Cruiser
Joined: Jun 2006
Posts: 246
Likes: 26
From: Oakville, ON
Have you tried the desktop software for configuring the headsets? It's the same software you use to upgrade the firmware. https://www.harley-davidson.com/us/e...nectivity.html
You can also get an app for your phone to pair and configure the headsets.
You can also get an app for your phone to pair and configure the headsets.
Thread Starter
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Seasoned HDF Member
Joined: May 2018
Posts: 5,814
Likes: 7,145
From: Las Vegas
Have you tried the desktop software for configuring the headsets? It's the same software you use to upgrade the firmware. https://www.harley-davidson.com/us/e...nectivity.html
You can also get an app for your phone to pair and configure the headsets.
You can also get an app for your phone to pair and configure the headsets.
If there's an app, I can't find it in the App Store.
Discussed this issue with HD Customer Care yesterday, and the guy on the phone was just as miffed as I am as to why the CONFIG button isn't there, and told me that this latest update was supposed to fix this issue. He spent quite a bit of time typing up the issue, but since I called after all of the super-techs had left for the day, he said he'd address it today and call me back. Fingers crossed.
Cruiser
Joined: Jun 2006
Posts: 246
Likes: 26
From: Oakville, ON
The only configuration that I see in the Device manager for the BOOM AUDIO EXPAND HEADSET is for speed dial, to add 3 phone numbers.
If there's an app, I can't find it in the App Store.
Discussed this issue with HD Customer Care yesterday, and the guy on the phone was just as miffed as I am as to why the CONFIG button isn't there, and told me that this latest update was supposed to fix this issue. He spent quite a bit of time typing up the issue, but since I called after all of the super-techs had left for the day, he said he'd address it today and call me back. Fingers crossed.
If there's an app, I can't find it in the App Store.
Discussed this issue with HD Customer Care yesterday, and the guy on the phone was just as miffed as I am as to why the CONFIG button isn't there, and told me that this latest update was supposed to fix this issue. He spent quite a bit of time typing up the issue, but since I called after all of the super-techs had left for the day, he said he'd address it today and call me back. Fingers crossed.
Road Warrior
Joined: Aug 2014
Posts: 1,937
Likes: 320
From: Vancouver, WA
The App does allow HD versions of the Sena Headsets.
One thing I noticed since I updated the firmware on my 30K to 2.1 the other day is that the volume control on the left switchpack doesn't function correctly; it lowers the volume but won't increase it. I have the box checked that says "volume controls headset" and it worked fine before that update. I've unchecked it now and the handlebar volume adjusts the Boom volume as it should. Anybody else?
One thing I noticed since I updated the firmware on my 30K to 2.1 the other day is that the volume control on the left switchpack doesn't function correctly; it lowers the volume but won't increase it. I have the box checked that says "volume controls headset" and it worked fine before that update. I've unchecked it now and the handlebar volume adjusts the Boom volume as it should. Anybody else?
Thread Starter
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Seasoned HDF Member
Joined: May 2018
Posts: 5,814
Likes: 7,145
From: Las Vegas
I also see that the Sena Utility app doesn't list my headsets as compatible with it either.
I guess I should try and find someone close to me with a 20S or 30 headset and pair it to see if the config button appears. I actually have them working pretty good now. A friend of mine called me today while I was riding and he couldn't even tell that I was doing 70 on the highway.
It's hard being retired, you obsess over the dumbest things, haha!
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Thread Starter
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Seasoned HDF Member
Joined: May 2018
Posts: 5,814
Likes: 7,145
From: Las Vegas
The verdict is in - the advanced settings in the CONFIG menu are not available for the BOOM AUDIO EXPAND HEADSET.
I purchased the HD 20S Evo headset for my full face helmet today, did the update to it, paired it to the WHIM, and the CONFIG button appeared.
So, for anyone searching for this issue in the future, there you go.
I purchased the HD 20S Evo headset for my full face helmet today, did the update to it, paired it to the WHIM, and the CONFIG button appeared.
So, for anyone searching for this issue in the future, there you go.
