New GTS S/W released today
Advanced
Joined: Jan 2015
Posts: 50
Likes: 28
From: MD
I just installed the MY21.20.22.00 update. My GTS will now successfully loaded the latest Dealer Database DLR-MY2020-2. Before it would go through the process even stating the dealer database was successfully updated but the older 2019 was still there when I checked. Not a game changer, but an improvement. I'm sure it fixes other bugs though.
My dealer changed locations this year, now their address is at the new location.
My dealer changed locations this year, now their address is at the new location.
Any idea how to get it to work?
Road Master
Joined: Dec 2016
Posts: 956
Likes: 144
From: Old Bridge, NJ
I just installed the MY21.20.22.00 update. My GTS will now successfully loaded the latest Dealer Database DLR-MY2020-2. Before it would go through the process even stating the dealer database was successfully updated but the older 2019 was still there when I checked. Not a game changer, but an improvement. I'm sure it fixes other bugs though.
My dealer changed locations this year, now their address is at the new location.
My dealer changed locations this year, now their address is at the new location.
Road Master
Joined: Apr 2007
Posts: 1,021
Likes: 304
From: Providence Forge, VA
Same for me! But I haven't been able to get it to update. I have the 21.20.22 update and the DLR-MY2020-1 ... When I plug the USB in it says it's going to update from DLR-MY2019 to DLR-MY2020-2. It goes through the process and says it was successful, but did not update the database. What gives?!?!
Cruiser
Joined: Jun 2014
Posts: 115
Likes: 4
From: Georgia
I'm running NA-MY2021-1 (just paid for the upgrade from 2020). My dealer version shows DLR-MY2020-2 on the GTS. When I run a export and plug into my computer and launch the GTSToolbox, it says I can install the NA 2021 and 2022 Dealer which I do but the DLR file still shows DLR-MY2020-2 on the GTS dealer version. Should I assuming this is the latest dealer file? I think I remember the GT radios having a separate way to import dealer files?
Seasoned HDF Member
Joined: Jan 2007
Posts: 20,616
Likes: 4,440
From: anacoco, la
if you go to this page: ISRQSG_1267029_1571025_en_US - Infotainment Support Resources | Harley-Davidson SIP you'll be able to see all the latest updates for the softwares. the gt radios have a different software than the gts, so there is a good chance the process is different as well, but all the info you need is on that page.
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Thread Starter
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Novice
Joined: Apr 2019
Posts: 21
Likes: 4
From: Charleston, SC
If you paid for the s/w like put in your post then you paid for the maps only.
For GTS s/w you can go to this link.
https://serviceinfo.harley-davidson....86520494323998
The last s/w update was back in July of 2020 for the GTS.
For GTS s/w you can go to this link.
https://serviceinfo.harley-davidson....86520494323998
The last s/w update was back in July of 2020 for the GTS.
Cruiser
Joined: Jun 2014
Posts: 115
Likes: 4
From: Georgia
Thank you Doug for the info. I downloaded the dealer update file "2021-1" for North America. When I copy it to my USB and plug it in the bike, the bike ask if I want to overwrite my NA-MY2021-1 (which is my map version) with DLR-MY2021-1 which is strange. Afraid to continue so my Dealer Database still shows DLR-MY2020-2 with software M21.20.28.00.