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Custom Dynamics Fillerz issue

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Old Oct 22, 2021 | 04:35 PM
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@Ultra103 , please do give us a call or shoot us an email; we definitely want that light working for you. The phones will be off over the weekend, but we'll have some staff answering contact requests submitted through our website.
 
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Old Oct 22, 2021 | 05:00 PM
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Originally Posted by Custom Dynamics
@Ultra103 , please do give us a call or shoot us an email; we definitely want that light working for you. The phones will be off over the weekend, but we'll have some staff answering contact requests submitted through our website.
I emailed you guys yesterday but haven’t had a reply yet. Thanks.
 
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Old Oct 25, 2021 | 08:18 AM
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Apologies -- looks like it was caught in our spam filters. I've found your email and you'll be hearing from our support team shortly!
 
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Old Oct 25, 2021 | 08:47 AM
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Custom Dynamics has the best after sales support I’ve ever seen. I’d never hesitate to buy from thrm.
 
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Old Oct 25, 2021 | 09:51 AM
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I've had to take those lights off before, not fun.
 
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Old Oct 25, 2021 | 01:28 PM
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Originally Posted by twincam10353
I've had to take those lights off before, not fun.
It doesn't look like it will be any fun - I don't think any damage will be done to the bike though, as long as I don't slip with the prying tool or overheat the paint on the fender.
Custom Dynamics did email me with a conformation that they are shipping a replacement light this morning so hopefully I'll be back in business soon.
 
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Old Oct 25, 2021 | 02:13 PM
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No need to pry the light off. You can use the tool to keep the light operate from the body panel. Fishing line, the heaviest you can get will cut right thru the tape
 
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Old Oct 25, 2021 | 03:39 PM
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Originally Posted by TriGeezer
Custom Dynamics has the best after sales support I’ve ever seen. I’d never hesitate to buy from thrm.
Same here. Other than the saddle bag mounted turn signals that came with the tour pack removal kit and the stock headlights, all the lighting on my RGU are from Custom Dynamics.
 
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Old Nov 1, 2021 | 08:19 AM
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Quick update, Custom Dynamics shipped a replacement lamp to me (as we all expected they would) without issue. Communication was great and I will install test and install it this weekend hopefully.

These are some BRIGHT lights! I have had several good reports on visibility already.
 
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Old Nov 1, 2021 | 08:29 AM
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Should you ever have an issue with CD lights. Call them first. CD stands by the product. A lot different than dealing with HD .
I am still waiting for the to release their rear smoke Tour pack replacement.
 
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