I'm not a techy.... I keep things simple, I'm still amazed I can plug a thumb drive into my bike, connect a set of ear buds to the comm port, and get hours of music on my long trips...!

But I certainly don't begrudge those who are tech savvy.....

I must admit though, my eyebrow was raised when I read a thread titled "Voice Recognition".... If you had told me that would be a thing, back when I was riding around on my '80 FXS, I would have thought you were crazy.... I have a '16 bagger and was unaware it has that capability...

Op, sorry I can't help, but looks like you're getting some good assistance...

Good luck with the fix..