Boom Box
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2nd Gear
Joined: Sep 2023
Posts: 6
Likes: 1
From: New Hampshire
Boom Box
I think this might have been discussed before but....I'm trying to update my nav maps to the latest version. I have a 2022 Ultra Limited and I downloaded the HDBoomBoxGTS tool kit and exported like I was supposed to, grabbed the new file and added it to the tool kit and it then copied it to my usb drive. I took the drive to the bike and turned it on. I inserted the usb stick and it ask if I wanted to upgrade, I said yes the screen went black and didn't come back. After an hour, I turned the bike off and counted to 30, turned the bike back on and the screen is still not loading at all and is just black. Does anyone know how to reset it back to factory? I tried holding down the power/mute button as I turned it on but the screen never comes on. When I pull out the usb stick from the bike, all I get is a message that says Please insert USB device with the proper content to complete the update... with a retry button.
Stellar HDF Member
Joined: Feb 2017
Posts: 2,583
Likes: 1,029
From: East Flanders - Belgium
I think this might have been discussed before but....I'm trying to update my nav maps to the latest version. I have a 2022 Ultra Limited and I downloaded the HDBoomBoxGTS tool kit and exported like I was supposed to, grabbed the new file and added it to the tool kit and it then copied it to my usb drive. I took the drive to the bike and turned it on. I inserted the usb stick and it ask if I wanted to upgrade, I said yes the screen went black and didn't come back. After an hour, I turned the bike off and counted to 30, turned the bike back on and the screen is still not loading at all and is just black. Does anyone know how to reset it back to factory? I tried holding down the power/mute button as I turned it on but the screen never comes on. When I pull out the usb stick from the bike, all I get is a message that says Please insert USB device with the proper content to complete the update... with a retry button.
I tried several hours and even called the dealer to ask what could be wrong ... luckily I had the spare stick, ( also had a copy of the stick on the pc, I still do ) and I downloaded the new maps again via the PC on the spare usb
stick and it worked like a piece of cake. The total install took aprox 30 minutes with the spare stick.
Grand HDF Member
Joined: Aug 2020
Posts: 4,798
Likes: 5,889
From: Knoxville
On my 2020, I just downloaded the bike, let the site do its thing. Put back in bike and it did its thing. At no point do I recall being asked if I wanted to upgrade.
It automagically did what it needed to do.
It automagically did what it needed to do.
Stellar HDF Member
Joined: Feb 2017
Posts: 2,583
Likes: 1,029
From: East Flanders - Belgium
I also was asked if I wanted to update after I put the usb stick with updated maps on it in the bike ( with the faulty stick ), it turned out to be some bad sectors or wathever it called on the stick, I still can
use the stick for playing music so it is weird. Wen I used the spare stick wen the screen was black no updated question was present but it just did his work.
use the stick for playing music so it is weird. Wen I used the spare stick wen the screen was black no updated question was present but it just did his work.
Thread Starter
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2nd Gear
Joined: Sep 2023
Posts: 6
Likes: 1
From: New Hampshire
MoneyFor - I want to buy you a beer or a soda if you don't drink or WHATEVER your taste is!!!! THANK YOU SO MUCH! THIS WORKED!!!!! SCREW IT, I'll buy you a six pack of whatever you like!!!!!
Stellar HDF Member
Joined: Feb 2017
Posts: 2,583
Likes: 1,029
From: East Flanders - Belgium
Glad it worked
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Seasoned HDF Member
Joined: Jan 2007
Posts: 20,616
Likes: 4,440
From: anacoco, la
did you seriously pay the $149 for the updated maps on a bike that is about a year old? you do you, but i seriously woudn't spend the cash on that. the maps take years to update anyway. but, you may have updated your maps with the same maps and spent the money for nought.
remember too, the radio firmware updates are free. the dealer poi updates are free. the nav updates cost.
remember too, the radio firmware updates are free. the dealer poi updates are free. the nav updates cost.
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Thread Starter
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2nd Gear
Joined: Sep 2023
Posts: 6
Likes: 1
From: New Hampshire
No I didn't have to. Maybe I only updated the system software....LOL I know it didn't ask me for any kind of payments. First time it does, I'll prob. switch to android auto or something like that.
Stellar HDF Member
Joined: Feb 2017
Posts: 2,583
Likes: 1,029
From: East Flanders - Belgium
did you seriously pay the $149 for the updated maps on a bike that is about a year old? you do you, but i seriously woudn't spend the cash on that. the maps take years to update anyway. but, you may have updated your maps with the same maps and spent the money for nought. remember too, the radio firmware updates are free. the dealer poi updates are free. the nav updates cost.
I got an email mesage that there was a new map availble for my bike, I did the update as described at no charge at all.
Also the version n° of the maps was different then the one that was installed on the bike and at nocharge
