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07 Clutch Failure

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Old May 17, 2008 | 05:08 PM
  #1  
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bluffalobob
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Default 07 Clutch Failure

Well, my 07 Ultra has been acting kinda strange recently, it felt like the clutch was slipping. But I only really noticed it if I was in 4th or 5th running about 2.5K RPM or higher, and then cranked it all the way down. I never noticed it taking off, or riding in the lower gears.
It's been doing this for a couple of weeks, and I finally dropped it off today. I just got a call from CTHD, the guy said my clutch is shot, and it's gonna cost $500 for a repair.

The bike has less than 10K, I don't ride the clutch, and I had the recommended service done at the dealer, with synthetic oil since new.

Of course, they refused to cover it under warranty. Can't say I'm a happy camper right now.
 
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Old May 17, 2008 | 05:31 PM
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Default RE: 07 Clutch Failure

So what you are saying is you have paid for and had the clutch adjusted at the service intrivals and it failed at 10k now you are going to pay the same people to replace it and adjust it again? Just semes to me either you are very hard on a clutch and you said you are not or it was not getting adjusted properly. Im just sayin!
 
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Old May 17, 2008 | 06:06 PM
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Default RE: 07 Clutch Failure

Thanks, that's exactly how I feel. Of course the dealer's stance is that the warranty doesn't cover the clutch, it's designed to wear, yada yada.

Not sure how hard to push them to cover it under warranty , or if I even have a chance, which I why I posted here.
 
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Old May 17, 2008 | 06:25 PM
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Default RE: 07 Clutch Failure

probably won't cover it although they should they willtell you it is a wearable part like brakes, I would look intoanother shop becauseif they did not care to adjust the clutch at your servicesor did not do itproperly if they did then I wouldent have any confidence the new clutch pack was installed properly. Not to depress you just my opinion for what it is worth. If you have toolsbuy a service manual and do it yourself it is not that hard to do and atleast you know it is right.
 
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Old May 17, 2008 | 06:25 PM
  #5  
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Default RE: 07 Clutch Failure

Good luck I hope you can get a free clutch. Maybe you should have adjusted it when it started to slip look at the barnett clutch
 
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Old May 17, 2008 | 06:37 PM
  #6  
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Default RE: 07 Clutch Failure

Disigned to wear yes, but not that quickly. With under 10K on the bike, I would argue that it is a manufacturing defect or adjustment issue. Both of which puts it on their dime, so yes, push the issue. If you can't get them to cover it under warranty, don't let them fix it. Take it to an indy shop that's not going to kill you on labor and, apparently, do a better job.
 
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Old May 17, 2008 | 07:15 PM
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Default RE: 07 Clutch Failure

500.00 sounds a little cheap for a new cluch and labor. I would call some other dealer and ask a price for labor and new cluch pack.
 
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Old May 17, 2008 | 07:20 PM
  #8  
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Default RE: 07 Clutch Failure

Who did you talk to at the dealer? Did you stop at the service writer or move up the management chain? I would push it up as far as I could and make a scene on the sales floor if required, that is just BS.
 
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Old May 17, 2008 | 07:30 PM
  #9  
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Default RE: 07 Clutch Failure

ORIGINAL: overhead

Who did you talk to at the dealer? Did you stop at the service writer or move up the management chain? I would push it up as far as I could and make a scene on the sales floor if required, that is just BS.
The guy I spoke to was the head service writer. I called back tonight just before they closed and expressed my extreme disappointment. I left a message for the service manager to give me a call after he had a chance to look over the situation. I also said that if they decided not to cover it, then I would not be getting it fixed there, and that would take my business elsewhere.
 
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Old May 17, 2008 | 07:34 PM
  #10  
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Default RE: 07 Clutch Failure

it does suck, but i guess you can atleast upgrade to a better clutch....
 
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