What happened to customer service? HD Cool Springs
Road Master
Joined: Aug 2006
Posts: 944
Likes: 2
From: Tennessee
I would say go to C&S.. but since Bost bought them out I haven't had any real experience with them. Boswells would be my other choice. ***** those ****** at Cool Springs and at Bumpus! They're a stuck up bunch of A$$holes who'll never get a penny out of me. That's why I always liked doing business with Phil Chamblee he would come up and talk about chit he knew something about and tell you he appreciated your business unlike these ****** in golf shirts who can't change a spark plug.
Road Master
Joined: Nov 2007
Posts: 802
Likes: 2
From: Here and There
Nothing wrong with them, but same owner as CS...FWIW
Thread Starter
|
Intermediate
Joined: May 2008
Posts: 45
Likes: 0
From:
Well I guess I won't be visiting the Franklin jail, they had their driver bring the check to my house today. But you can bet they will never see a dime of my money, the wife has already given me the ok for a new bike and this is one less dealer that i will be visiting.
Anyone have a 12" Klock Werks Flare they wanna sell?
Anyone have a 12" Klock Werks Flare they wanna sell?
Tourer
Joined: Jul 2005
Posts: 359
Likes: 0
From: Brentwood, TN
At least you were able to buy a bike there. I was in there twice this past week looking for a particular bike. I couldn't get the sales person to check what was coming in. He called me the next day to thank me for coming in but still hadn't checked! What jerks!!
I went to Bumpus in Murfreesboro and they couldn't have been more helpful. They found the bike I was looking for and I put a deposit on it yesterday. A 09 Turquoise/Antique White RKC.
Cool Springs lost a very easy sell. I hope someone there is reading this.
I went to Bumpus in Murfreesboro and they couldn't have been more helpful. They found the bike I was looking for and I put a deposit on it yesterday. A 09 Turquoise/Antique White RKC.
Cool Springs lost a very easy sell. I hope someone there is reading this.
Last edited by Volfan615; Sep 5, 2008 at 08:08 AM.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider
Verdad Gallardo
Road Warrior
Joined: Apr 2006
Posts: 1,621
Likes: 1
From: Matthews, NC
Even though I had an issue with my service center, HD of Charlotte, we talked and straightened everything out. Besides this one "problem," I have been very pleased with the service and parts department at Charlotte. I am presently having issues with the bike starting after it is warm/hot, and the service manager is going out of his way to make this bike work properly. Even though it is a warranty item -and a multiple time problem- they are taking care of me. I guess, we all have good and bad days with every business. I cannot see me supporting another dealership while these guys really try to make things right.