This is service!

Reply Subscribe

Thread Tools

Search this Thread

Sep 15, 2008 | 02:08 PM

Fishermanbb

Thread Starter

Advanced

Joined: Jan 2008

Posts: 76

Likes: 0

From:

This is service!

So, I take my bike in this morning for the Recall on the fuel canister and an oil change.....No problem...They take it right in...I wait....Get it back and off I go......I'm smelling fuel all the way home but the bike is running great and I don't see any leaks....

I get home and there's a message on my phone to call the dealer.....You guessed it...The Tech forgot to put the fuel cap back on......The dealer offers to drive the cap out to my house - Today.....I live 60 miles away!.....No worries I said, just overnight it to me......No problem and THANKS says the dealer....

Now, look, mistakes happen.....It wasn't dangerous and they did everything possible to make it right....I call that GREAT service.....Just thought I'd share....

Sep 15, 2008 | 02:28 PM

Richpend

Tourer

Joined: May 2008

Posts: 350

Likes: 0

From: El Paso, TX

Now that is service, I only wish they were all like that!!!

Sep 15, 2008 | 02:34 PM

Chula

Outstanding HDF Member

Joined: Aug 2007

Posts: 2,114

Likes: 1

From: 20 miles north of Pittsburgh, PA

Glad everything turned-out ok.

Sep 15, 2008 | 02:57 PM

Ultra61

Stellar HDF Member

Joined: Oct 2007

Posts: 2,314

Likes: 31

From: Eastern PA

Sweet, thank for writing the story...that is a great attitude you have.

Sep 15, 2008 | 03:48 PM

pop1

Road Warrior

Joined: Oct 2007

Posts: 1,446

Likes: 5

From: Chicago, IL.

Quote:

Originally Posted by Fishermanbb

Most dealers would have told you that it wasn't there when you came in. Sorry sir but for a mere $35.00 you can have a new one.

Sep 15, 2008 | 03:52 PM

Araba Shriner

Road Master

Joined: Aug 2005

Posts: 1,213

Likes: 0

From: Cape Coral, Fl.

Does your dealer give lessons? :-)

Seriously I am happy you have a descent one taking care of you... they are far and few between. You are a lucky guy.