Saddlemen Seats?
MODERATOR
Joined: Oct 2007
Posts: 4,108
Likes: 1,964
From: New England
I ordered one of their adjustable air bladder seats a few years ago. They told me they were having trouble finding a new vendor for the bladders and would ship the seat as soon as new ones were found.
I still haven't heard back on that one...
I still haven't heard back on that one...
Road Warrior
Joined: Jan 2007
Posts: 1,415
Likes: 18
From: Belmont, MI
They did me good 8 years ago on my first purchase.
I called these clowns after they sent me the wrong seat. It took 3 weeks to get the right one. They were supposed to send a UPS pickup sticker for the original seat. After reminding them a couple of times (2 phone calls and a couple of emails) I got tired of it taking up space and I sold it on Ebay making the second seat darn near free which I also sold and replaced with a Mustang which being cheaper actually put a few $$ in my pocket.
It's quite ironic when I think about it. Saddlemen bought my Mustang to replace their junk seat.
Rick
I called these clowns after they sent me the wrong seat. It took 3 weeks to get the right one. They were supposed to send a UPS pickup sticker for the original seat. After reminding them a couple of times (2 phone calls and a couple of emails) I got tired of it taking up space and I sold it on Ebay making the second seat darn near free which I also sold and replaced with a Mustang which being cheaper actually put a few $$ in my pocket.
It's quite ironic when I think about it. Saddlemen bought my Mustang to replace their junk seat.
Rick
Thread Starter
|
Road Warrior
Joined: Mar 2008
Posts: 1,325
Likes: 12
From: SE Florida
Rick,
Same story here. They said that they'd send a UPS pick up with the second seat and didn't. Today they tell me the UPS #, because they don't issue pick ups!! Joke. And they said they'll issue a refund after seeing that the seats were in resalable condition. What? One reason why they had to send a second was that the first got damaged, along with the paint on my perfect frame, trying to put the damn thing on the bike! And while he's telling me how to press it hard on the phone.!!
I emailed them that I take no responsibiblty for damages. To think that they're going to sell the fuked up seats to someone else??!! Unbelievable!
I'm tempted to let it sit in the garage for a while. Oh wait....they owe me money.
Same story here. They said that they'd send a UPS pick up with the second seat and didn't. Today they tell me the UPS #, because they don't issue pick ups!! Joke. And they said they'll issue a refund after seeing that the seats were in resalable condition. What? One reason why they had to send a second was that the first got damaged, along with the paint on my perfect frame, trying to put the damn thing on the bike! And while he's telling me how to press it hard on the phone.!!
I emailed them that I take no responsibiblty for damages. To think that they're going to sell the fuked up seats to someone else??!! Unbelievable!
I'm tempted to let it sit in the garage for a while. Oh wait....they owe me money.
Outstanding HDF Member
Joined: May 2007
Posts: 2,561
Likes: 3
From: Billings, MT
I feel bad for you, especially since I recommended the Saddleman. I have the Renegade Solo. It's top quality leather & workmanship. Goes on and off easily and is very comfortable - run with it most of the time. Other seat is a Corbin.
Tourer
Joined: May 2005
Posts: 473
Likes: 8
From: Chelsea, AL
I bought a Road Sofa several years ago for my old Goldwing. The seat they sent was not trimmed on one side and was longer than the original, making me have to get a tourpack extender just to get it on and use the adjustment for the seat. My grabrails had to be removed, and the seat was so wide I couldn't use the backrest either. I ripped a small hole trying to get it to fit. I called them to see whether they shipped the wrong seat, and was told I got the seat I ordered. The seat was not much better than my wornout stock seat, and still sits on the bike today.
Later I bought a 2000 ACE Tourer and wound up buying an Explorer Special seat from MAW on a clearance and loved it. Sure was glad the second go round turned out so good, because I couldn't return it to MAW and would've had to deal with Saddlemen directly.
Saddlemen definitely has issues with quality at times, and customer service is terrible.
Later I bought a 2000 ACE Tourer and wound up buying an Explorer Special seat from MAW on a clearance and loved it. Sure was glad the second go round turned out so good, because I couldn't return it to MAW and would've had to deal with Saddlemen directly.
Saddlemen definitely has issues with quality at times, and customer service is terrible.
Road Warrior
Joined: Jan 2007
Posts: 1,661
Likes: 2
From: Monroe, Louisiana
I tried to buy a road sofa for my sg. I never could get one and I tried hard. Discontinued because of problems I believe or unavailable for some reason. From reading this, sounds like I got lucky. I'm now on my third seat, a sundowner. Mustang solo w/backrest and passenger pillion--to hard, to small. Mustang 1 piece touring seat--comfy but sits up to high. I like the low position of the sundowner, we'll see how it works out.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Thread Starter
|
Road Warrior
Joined: Mar 2008
Posts: 1,325
Likes: 12
From: SE Florida
I tried a Sundowner Solo but it pushed me too far forward. I also tried a double Sundowner and it was a total winner. Super comfy. I was close to buying it but really didn't want a two-up seat.
