D(st)ealers
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Cruiser
Joined: Feb 2008
Posts: 102
Likes: 0
From: Chattanooga, TN
D(st)ealers
Read a lot of angry comments on the forums on treatment by dealers. I have no reason to doubt the stories; but, dealerships and their owners are only people. I've been trading with the Chattanooga dealership since 95 and can only say that I count many members of the staff as genuine friends. Over the years, they have helped me maintain my Evo by freely sharing knowledge and in some cases doing specialized work on assemblies (primary, heads, etc.) for nothing more than part's cost. The charge was a smille and "we know that you'll buy your next bike from us." The parts manager has always treated me like I have a CVO on order. Guess what? I bought another bike from them. Should be fun.
Road Master
Joined: Oct 2007
Posts: 793
Likes: 4
From: Beverly Hills, Fl. Swimmin pools. Movie stars
Think of them like restaurants; some you get a great meal at a fair price and can't wait to tell everyone about them, others, you leave feeling like you wanna puke... and can't wait to tell everyone about them
Outstanding HDF Member
Joined: Jun 2007
Posts: 3,364
Likes: 33
From: So Cal The Golden State
Well Good For You
Ride Hard
Read a lot of angry comments on the forums on treatment by dealers. I have no reason to doubt the stories; but, dealerships and their owners are only people.
They are business people that are there to make a profit. Some honestly some not, Some follow through some don't give a s%$@ after the sale. But there motivation is profit.
I've been trading with the Chattanooga dealership since 95 and can only say that I count many members of the staff as genuine friends.
My experience genuine friends and business transactions don't mix. That is my belief. Would these guys know you or even care to know you if did not have money to spend in there shop. Sorry if that is strong comment but I am hate seeing some unsuspected person think that these business people are great buddies. Don't want anything for free just give me what I want for a fair price, some respect and don't insult my intelligence with dumb comments, complements or gimmicks.
Over the years, they have helped me maintain my Evo by freely sharing knowledge and in some cases doing specialized work on assemblies (primary, heads, etc.) for nothing more than part's cost. The charge was a smille and "we know that you'll buy your next bike from us." The parts manager has always treated me like I have a CVO on order. Guess what? I bought another bike from them. Should be fun.
They are business people that are there to make a profit. Some honestly some not, Some follow through some don't give a s%$@ after the sale. But there motivation is profit.
I've been trading with the Chattanooga dealership since 95 and can only say that I count many members of the staff as genuine friends.
My experience genuine friends and business transactions don't mix. That is my belief. Would these guys know you or even care to know you if did not have money to spend in there shop. Sorry if that is strong comment but I am hate seeing some unsuspected person think that these business people are great buddies. Don't want anything for free just give me what I want for a fair price, some respect and don't insult my intelligence with dumb comments, complements or gimmicks.
Over the years, they have helped me maintain my Evo by freely sharing knowledge and in some cases doing specialized work on assemblies (primary, heads, etc.) for nothing more than part's cost. The charge was a smille and "we know that you'll buy your next bike from us." The parts manager has always treated me like I have a CVO on order. Guess what? I bought another bike from them. Should be fun.
Banned
Joined: Nov 2007
Posts: 3,492
Likes: 2
Read a lot of angry comments on the forums on treatment by dealers. I have no reason to doubt the stories; but, dealerships and their owners are only people. I've been trading with the Chattanooga dealership since 95 and can only say that I count many members of the staff as genuine friends. Over the years, they have helped me maintain my Evo by freely sharing knowledge and in some cases doing specialized work on assemblies (primary, heads, etc.) for nothing more than part's cost. The charge was a smille and "we know that you'll buy your next bike from us." The parts manager has always treated me like I have a CVO on order. Guess what? I bought another bike from them. Should be fun.
I agree. And to add to what you said...the crusty customer doesn't come first dealship owner won't last long.
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Cruiser
Joined: Sep 2006
Posts: 226
Likes: 0
From: Tennessee
I know the dealer in Chatt. must be doing something right since they do get a lot of business,but I tried to buy a bike in 06 from them and was treated so badly by a salesman I wouldnt even let my wife buy a tshirt there.
Tourer
Joined: Aug 2008
Posts: 428
Likes: 0
From: south of Kansas City Kansas
well said !!
the closest stealer to me (20 miles) can stick it,will never go back.
the dealer 44 miles away are great to deal with !
went in last sat. just to get a price on a new front tire,30 min. later
tire was on and in the wind again. now thats service