Repairs
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Tourer
Joined: Dec 2007
Posts: 485
Likes: 0
Repairs
Comming back from Daytona I made it to a local highway when I noticed a whirring noise comming from the engine (kinda like a low pitched whine). I took it and dropped it off at the local dealership to have them check it out. I got a call today that the Cam chain tentioners had failed, it needs new cams and all the whole top end rebuilt and a few other things all covered on the extended warrenty. I was told by a friend that they wouldn't put the high rise cams back in it, they would just rebuild it to stock. My question is, should I be bent out of shape about this since it was already done when I bought the bike used or should I just be grateful that it is being done at all after the mods were already completed?
I have kinda mixed emotions on this. Part of me is kinda bent that it won't be in the beyond stock condition as I bought it from them and part of me feels as though they are better than honoring the warrenty as this work was actually after the original sale of the bike. Sorry, don't mean to whine myself. Opinions Please
I have kinda mixed emotions on this. Part of me is kinda bent that it won't be in the beyond stock condition as I bought it from them and part of me feels as though they are better than honoring the warrenty as this work was actually after the original sale of the bike. Sorry, don't mean to whine myself. Opinions Please
Outstanding HDF Member
Joined: Feb 2005
Posts: 2,925
Likes: 5
From:
They are only going to rebuild it back to factiory specs. If you had installed (Or paid them to install) a platinum crankshaft worth a hundred thousand dollars, why should they give you a new one and eat that money. That's your decision or the person before you to spend that money.
If they installed the parts prior to delivery, then I believe as long as they are genuine HD parts, they are covered. They made it very clear that my replacement HD bars are covered, but the Kuryakyn grips are not.
If they installed the parts prior to delivery, then I believe as long as they are genuine HD parts, they are covered. They made it very clear that my replacement HD bars are covered, but the Kuryakyn grips are not.
Cruiser
Joined: Jul 2008
Posts: 140
Likes: 1
From: Dickinson, TX
If you bought it that way from them, they HAVE to by law cover the work and the parts that failed. You may have to fight with them some, but it would be worth it. You bought a warranty on THAT bike, the way it was off the floor., the way they sold it to you.
Elite HDF Member
Joined: Nov 2006
Posts: 3,909
Likes: 6
From: Livingston, Texas
I don't see how the motor had to be rebuilt from the swirling noise.
All the had to do probaly was change the cam shoes.
They got more money from HD doing it the way they did.
I would be leary of this dealership. I would pay attention.
All the had to do probaly was change the cam shoes.
They got more money from HD doing it the way they did.
I would be leary of this dealership. I would pay attention.
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Tourer
Joined: Dec 2007
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I don't know that much about the inside workings but I do know 6 months ago I had a new back tire put on and they charged me for new brakes, now they are saying I need new pads again
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Road Master
Joined: Dec 2008
Posts: 832
Likes: 1
From: Bagram, Afghanistan
+1 on this. The problem isn't that they won't install the better cams...just that the warranty won't cover the price of good cams. Since they are in there anyway all you should have to come out of pocket for is the price of the cams above the price of the stock cams. The work has to be done either way. Talk to the dealer.