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I have a 09 FLHT, the heel shifter seems loose to me.
It slides side to side about 1/4 of an inch. The bolt is tight and I can't slide it off. Is this normal ? The toe part is tight and doesn't move.
It won't slide off because there is a slot the bolt goes into. But it shouldn't be loose. I removed mine as soon as I got the bike because I can't stand the heel shift. Kuryakyn sells a nice heel eliminator.
You need to muscle that bolt, it will tighten. Since the bolt goes thru a slot, it needs to be centered before tightening, otherwise it will come loose.
My heel shifter actually fell off Saturday morning. i have 2500 miles on my 09, heard a clunk, looked down and saw it was missing. I stopped and went back and picked it up and the bolt was still in the shifter and tight. I was by the dealer so I drove over there and they reinstalled with red loctite. Ii checked it and it was still loose so I had him retighten until there was no play. I had never checked it before it had fallen off, just assumed it was on right.