FuelMoto Doesn't Accept PM's? WTH?

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Nov 15, 2009 | 01:31 PM

#11

gunner11

Ultimate HDF Member

Joined: Apr 2008

Posts: 5,356

Likes: 8

From: Roswell, NM

Quote:

Originally Posted by BadPiggy

Just tried to send Jamie a PM.
Got a message that said he doesn't accept PM's???
Thought he was a sponsor.

Here's the message I TRIED to send:

Jamie,
Can I get pricing on everything I need for the TTS Tuner?
This tuner will be going on my '09 Road Glide.
I just installed a HQ 107" kit in my motor.
I presume I'll need cables and software, in addition to the tuner.
I saw on the TTS site you can get a 1 or 2 bike tuner.
I only want the 1 bike tuner.
Thanks!
Chris

BP, try Jake Wilson, he does accept Pm's and always gives a quick response.

Nov 15, 2009 | 01:36 PM

#12

Tombo359

Cruiser

Joined: Jun 2008

Posts: 113

Likes: 1

From: Palm Harbor, FL

He was very responsive and helpful when I e-mailed him. If the weather is anywhere near as nice as it is here today he should be out riding.....

Nov 15, 2009 | 01:42 PM

#13

dhincc

Road Master

Joined: Oct 2007

Posts: 833

Likes: 0

From: Corpus Christi Texas Area

Quote:

Originally Posted by themensh

wow....you couldn't ahold of him on a sunday. You might want to settle down....and maybe call during business hours. WTH.

YOU might want to re-read the OP. He didn't say he couldn't get in touch with him ... Sunday, or any other day. He SAID he got a message that they don't accept PM's. I find that odd as well. People that mention email, if you get a pm, you get an email notification. Should be the same thing. Oh well. My .02.

Ride safe.

Nov 15, 2009 | 02:11 PM

#14

bamarider

Tourer

Joined: Dec 2008

Posts: 449

Likes: 0

From: Auburn, Georgia

Jamie told me once when you email him place HD forums in the subject. He receives a lot of emails. With HD Forums in the subject he gets to those as quick as possible.

Nov 15, 2009 | 04:06 PM

#15

SPARKY01

Road Master

Joined: Nov 2007

Posts: 1,181

Likes: 7

From: tomball tx

Quote:

Originally Posted by US66harley

Email thru Fuelmoto.com.
I have always recieved a response in less than an hour. weekdays

+1 on the quick response

Nov 15, 2009 | 04:35 PM

#16

John10962

Cruiser

Joined: Jan 2009

Posts: 121

Likes: 0

From: New york

I would call in the morning. When I called all said is that had a question and they put Jamie on I was kind of shocked because it was something a reception could have answered. They have great customer service.

Nov 15, 2009 | 07:49 PM

#17

BadPiggy

Thread Starter

Outstanding HDF Member

Joined: Jul 2007

Posts: 3,410

Likes: 8

From: Knoxville, TN

Quote:

Originally Posted by themensh

wow....you couldn't ahold of him on a sunday. You might want to settle down....and maybe call during business hours. WTH.

Simple English comprehension troubles, I see.
It's OK...I understand and accept your apology.

Nov 16, 2009 | 10:47 AM

#18

fuelmoto

Platinum Sponsor

Joined: Feb 2007

Posts: 7,287

Likes: 4,286

From: Little Chute, WI

Quote:

Originally Posted by BadPiggy

Hello, to contact me please use the contact information in my signature or call anytime during business hours at 877-729-4754. I answer hundreds of email every day, many times well after hours and late in the evening, or from my Blackberry when away. Email is the only way I can streamline online communication channels and keep it updated and sorted.

__________________

Jamie Long / Fuel Moto USA
The USA's Leader V-Twin EFI & Performance www.fuelmotousa.com
Contact 920-423-3309
Email jamie@fuelmotousa.com

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Nov 16, 2009 | 10:48 AM

#19

fuelmoto

Platinum Sponsor

Joined: Feb 2007

Posts: 7,287

Likes: 4,286

From: Little Chute, WI

Quote:

Originally Posted by BruceFenster

As already stated he is a busy guy and his email might get backed up. I wouldn't be surprised if he doesn't limit the ways he can be contacted ie not pm but email is ok, so that he can manage his contacts without having to jump to every forum he's involved with and miss someone. If this is what he's doing I think it smart of him.

This is exactly correct