ABS Brakes
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Cruiser
Joined: Apr 2009
Posts: 226
Likes: 8
From: Creola, AL.
Got the new brake rotors installed today. Smooth as silk now. Called Customer Service for HD and lodged a complaint about their dealer, and the Service Manager in particular.
My main issue is with the Service Manager (Lou Alvarez) at Mobile HD. Crossed swords with this guy twice in the last year. The General Manager (Robby Thompson) and Service Manager (Jeff Kitsos) at Eastern Shore HD couldn't have been nicer to me. They are a little farther for me to travel too, but they will get my business from now on.
Don't know what HD Corporate will do about my complaint, but the owners of Mobile HD need to get rid of Lou Alvarez. He is costing them business in a big way. Its cost them mine. I won't be back until there has been a shake up in their service department.
My main issue is with the Service Manager (Lou Alvarez) at Mobile HD. Crossed swords with this guy twice in the last year. The General Manager (Robby Thompson) and Service Manager (Jeff Kitsos) at Eastern Shore HD couldn't have been nicer to me. They are a little farther for me to travel too, but they will get my business from now on.
Don't know what HD Corporate will do about my complaint, but the owners of Mobile HD need to get rid of Lou Alvarez. He is costing them business in a big way. Its cost them mine. I won't be back until there has been a shake up in their service department.
Last edited by tmcgeesr; Jan 19, 2010 at 04:43 AM.
Tourer
Joined: Nov 2008
Posts: 362
Likes: 0
From: VERMONT
i too have had no problems with the abs.i did ask the dealer about the down load and nonr of them seem to now about it.i find that just strange.shouldnt they know about some thing about this.it is the brakes we are talking about.still no answer about the download.may be i should print this out so they can see that it does exist
Advanced
Joined: May 2009
Posts: 71
Likes: 0
From: Md-DC
sounds like a bulletin would be sent out,being a brake issue.As far as ABS i wouldnt buy another bike without it.saved my bacon twice.ill mention this to the dealer when i go in for the gas tank recall. like to here what HD corp says?
09 SG ABS Sec Cruise some chrme adding PC V V&H Duals SEAF soon!
09 SG ABS Sec Cruise some chrme adding PC V V&H Duals SEAF soon!
Seasoned HDF Member
Joined: Aug 2009
Posts: 9,228
Likes: 3,236
From: west Michigan
I have traveled quite a bit and have heard horror stories from all over, let alone my own. Some dealers are not worth a squat or the effort it takes to make (or take) one. My bike, being an 01 does not have ABS and I grew up without it so have some idea of how to safely stop a bike or 4 wheel vehicle without it. Just a safety gimmick as far as I am concerned but again, I have not used it on a bike. Surely there are proponents but I prefer to remain old school without ABS and stick with a simple carburetor. Not knocking fuel injection, but my problems, should any arise are more easily solved.
I wish you luck but 20K with original pads? Not defending the dealer but that can be pushing it depending on your riding.
I wish you luck but 20K with original pads? Not defending the dealer but that can be pushing it depending on your riding.
ever could by pumping the brakes manually. Just my take on it.