not so good TopShop experience
Cruiser
Joined: Sep 2007
Posts: 157
Likes: 0
From: Port St. John, FL
Is it just me but, didn't Justin post awhile ago that they were going out of the bag business for the time being to persue other Carbon Fiber business, and told everybody order now???? Hmmmmm.
Former Sponsor
Joined: Aug 2009
Posts: 1,144
Likes: 2
From: mitchell,south dakota
Top Shop cut the bags to what the customer needed which was a 3 1/2" pipe diameter. He may have needed a 3in. but such was not the case when he ordered. Upon installation Top Shop was contacted by the gentlemen saying that we cut it wrong and that he didn't get what he paid for. I personally took it onto myself to make sure that the cuts were at a 3 1/2" for the exhaust and the only reason it's not working for him is because the cut needs to be smaller than what he originally ordered. It was also asked of him if he wanted a new set, which was met with no response except for this post on HD.
Justin B
Justin B
Former Sponsor
Joined: Aug 2009
Posts: 1,144
Likes: 2
From: mitchell,south dakota
We worked twice as hard to be able to salvage both of the opportunities to build parts for both sections of Top Shop. Also there was a big "Might" in that sentence as well, nothing definite.
Road Captain
Joined: Mar 2008
Posts: 517
Likes: 3
Take it for what it is worth: I personally put alot of research into buying my bags and fenders. I ended up purchasing from Baddad. All I can say is that they have great customer service and thier products are second to none.
Outstanding HDF Member
Joined: May 2009
Posts: 2,160
Likes: 62
From: GA.
I'm tagging this just to see if the OP responds. My TS bags were perfect. When I ordered them, they ask me what size pipes I had, and they cut them to fit. From what Justin is saying, it sounds like the OP gave him the wrong measurement. Also sounds like he offered to exchange the bags. Sounds like good customer service to me, unless there's still more to the story........
Road Master
Joined: Mar 2008
Posts: 1,140
Likes: 1
From: Cali
I got them both from Drew = Dr V-Twin
Outstanding HDF Member
Joined: Jun 2006
Posts: 2,670
Likes: 19
From: Waukesha WI
I dont have TS bags. It seems like there are many happy customers on here. But you will have a couple unhappy people here and there.
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Cruiser
Joined: Feb 2010
Posts: 236
Likes: 0
well all i can to anyone reading this stupid post if you believe it your crazy i just came in the house after completing the install of my topshop bags that came yeaterday it couldnt have been any easier undid the screws put the hardware on the new bags did up the screws with some loctite installed the rubbers and voila done nothing more 100 percent bolt on i got exactly what i ordered and its perfect since we have had rain for 2 weeks now i cant get any good pics until it dries but all i can say is this was one of my favorite add ons to my bike for sure and top quality if your thinking about buying a set dont wait you wont regret it