Race Tuner and Smart Tune?
The old SERT lacked a dongle so the "smart tune" makes life easier for basic tuning. I have the SERT on my bike with Daytona logging equipment and the Race Tuner on my wife's 883N. I'll take the SERT any day.
The tech probably loaded the canned map, hooked up the dongle, rod around the block, checked the VE log, changed the VE table and maybe rode around again. Rinse and repeat. You would be better off asking the tech what exactly transpired.
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One could counter that while a dyno tune can cover all RPM and throttle positions, the odds of you driving in all RPM and throttle positions are slim to none whereas the "smart tune" lets you tweak your actual usable range.
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A dyno tune does the same thing except that the tech is making the VE adjustments based on training and experience vs the software that uses programmed formulas. A dyno tune also includes adjustments to many ofther parameters such as timing , decel, accel, warmup tables etc. Neither Smarttune or Vtune software has algorithyms for these other adjustments (it would be great if they did).
The issue with a dyno tune is that it is very dependent on the capability of the tech, which varies tremendously. If your tech isn't making adjustments to timing as a part of your bike's tuning, you're probably better off just using Smarttune.
The tech that's good and makes the major adjustments to max performance for your build can also use Smarttune for the final steps in the tune. The algorithyms in the software perform the same without variability and are really just adjusting the VE tables based on your O2 sensors output during data runs to match the expected AFRs in the bikes map.
Neither Smarttune or Vtune are going to know if your timing, AFRs or other parameters are correct. But once a good tuner has set the map up (or if a base map is already working well for your bike) than the auto-tuning software can absolutely smooth out the performance and in many cases can measurably improve it by making final adjustments to the VE tables.






