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FuelMoto Question

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Old Jun 23, 2010 | 08:30 PM
  #1  
PDDGM's Avatar
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Default FuelMoto Question

I sent a request to Jamie on Monday and was wondering how long it took for you guys to get an answer to your's?




Joe
 
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Old Jun 23, 2010 | 08:31 PM
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Usually a couple of days depending on how busy they are. Their email stacks up pretty quick.
 
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Old Jun 23, 2010 | 08:32 PM
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I just picked up the phone and called the 800 number on their website.....tech answered all my questions and it took less than 5 minutes....
 
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Old Jun 23, 2010 | 08:41 PM
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+1 on calling. I had to call a couple of times. The recording tells you all techs were busy and to hold. Depending on how busy they are you might not get an email back for quite a while.
 
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Old Jun 23, 2010 | 08:42 PM
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Originally Posted by bluegrassboy
I just picked up the phone and called the 800 number on their website.....tech answered all my questions and it took less than 5 minutes....
+1 on that. The folks at FuelMoto get very busy and answer emails takes a lot of time. Need info? Just give em a call!
 
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Old Jun 23, 2010 | 08:48 PM
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I got an email response back in literally about an hour most every time I've reached out to them!
 
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Old Jun 23, 2010 | 08:48 PM
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+1 on calling Fuel Moto. Ordered my EFI tuner on Monday, it was at my door 2 days later,, pre-loaded with a map based on my discussions with the tech when I called. It's only been installed a week, so my results are still pending, but great customer service.
 
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Old Jun 23, 2010 | 08:54 PM
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+1 on fuel moto again. I called last Friday and ordered my PC and stage 1 AC got everything in the mail today. PC all programed and ready to go. Just call them for the best results.
 
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Old Jun 23, 2010 | 09:23 PM
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yep, just call em... I needed a new map for the pc3 on my sportbike and after waiting 2 days for a reply I decided to just call, had my new map like 15 minutes later.
 
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Old Jun 30, 2010 | 10:57 PM
  #10  
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Normally not one to bitch about customer service, and I am probably the only one that never got a reply back from Jamie. It has been a week and with all I have going on right now, working evening and some nights, I don't have time to sit down and call. But no reply in a week, sucks!




Joe
 
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