Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Is this a routine procedure?

Thread Tools
 
Search this Thread
 
Old Aug 4, 2010 | 10:21 PM
  #1  
UltraClassicElectraGlide's Avatar
UltraClassicElectraGlide
Thread Starter
|
Road Warrior
Joined: Oct 2009
Posts: 1,384
Likes: 3
From: California
Default Is this a routine procedure?

Took my '010 Ultra in for service today and complained about all the noises coming out of the primary, and threw out a few suggestions to the service writer that I've learned here. I told him that one possibility was that maybe the primary chain needed adjusting. Since I've already looked up the procedure in the service manual, I was a little surprised when he told me that they wouldn't need to open it up, so I questioned the process. He told me that they take the bike and run it up to third gear, then do a hard down-shift without blipping the throttle to put a large down force on the transmission and thereby take the slack out of the chain.

Somehow, when I picture this in my mind, it doesn't seem like the proper way to make the adjustment. Why the lengthy procedure in the manual? He also told me that this is the recommended Harley procedure.

Any thoughts?

Thank you,
 
Reply
Old Aug 4, 2010 | 10:28 PM
  #2  
tombeving's Avatar
tombeving
Road Master
Joined: Dec 2007
Posts: 1,018
Likes: 1
From: cd. Obregon, Sonora, mx
Default

You have a self-adjusting chain tensioner on your bike. I think the service guy is just screwing with you.
 
Reply
Old Aug 4, 2010 | 10:43 PM
  #3  
Navy UC Rider's Avatar
Navy UC Rider
Road Captain
Joined: May 2010
Posts: 636
Likes: 1
From: Monterey, CA
Default

There have been threads on here discussing the chain tensioners. They have said to run them up to 30 mph in FIRST, then brake hard and pull the clutch in just before she dies. So maybe your service guy is legit???
 
Reply
Old Aug 4, 2010 | 10:52 PM
  #4  
AlaskaAviator's Avatar
AlaskaAviator
Road Captain
Joined: Dec 2009
Posts: 570
Likes: 4
From: New Mexico
Default

If that is the case then Harley needs to tighten the specs on the tensioner. Hard to believe that forcing slack in the chain to tighten it that way that it would be noisy. Did it quiet down after you got it back?
 
Reply
Old Aug 4, 2010 | 11:06 PM
  #5  
UltraClassicElectraGlide's Avatar
UltraClassicElectraGlide
Thread Starter
|
Road Warrior
Joined: Oct 2009
Posts: 1,384
Likes: 3
From: California
Default

Originally Posted by Navy UC Rider
There have been threads on here discussing the chain tensioners. They have said to run them up to 30 mph in FIRST, then brake hard and pull the clutch in just before she dies. So maybe your service guy is legit???
I've read in threads here exactly what you've said; I have not read that the recommended 'Harley procedure' to force the re-adjustment of the automatic tensioner by way of the method stated by the service writer.

Basically, he's saying rev it up in third gear and pop it hard down into second. With all the threads I've read here on this subject, just wondering why I've never seen it posted.

Seems to me, for the $28k (total) I spent at this dealer for this bike, the proper way is to pull off the primary cover and check/make the adjustment. Since they are changing all the fluids anyway, what are we talking here to get a good look at everything, the cost of a gasket? Can anyone tell me if the tech is normally supposed to open it up for the 1k service? Makes me wonder for what we pay vs. how the tech actually accomplishes the work; it's not like the service is free of charge. (Is this the preferred H-D method when it's under warranty?) Maybe I just have the wrong perspective on this one.
 
Reply
Old Aug 5, 2010 | 06:21 AM
  #6  
mainshaft's Avatar
mainshaft
Road Warrior
Joined: Oct 2008
Posts: 1,536
Likes: 0
From: Virginia
Default

My thought is that they can do what ever procedure they want to try to get it to adjust (if that is the problem), if those choices don't get rid of the noise, then they will probably be taking the primary off to investigate, under warranty???
 
Reply
Old Aug 5, 2010 | 07:14 AM
  #7  
1flhtk4me's Avatar
1flhtk4me
Seasoned HDF Member
15 Year Member
Joined: Apr 2006
Posts: 10,675
Likes: 95
From: Billings,Mt.
Default

Originally Posted by UltraClassicElectraGlide
He told me that they take the bike and run it up to third gear, then do a hard down-shift without blipping the throttle to put a large down force on the transmission and thereby take the slack out of the chain.
Sounds like adjusting self-adjusting drum brakes on older vehicles.If you did not back up a lot the brakes would not adjust.You would have to back up quick,hit the brakes hard and repeat.Or manually adjust them.

Some times these things just dont work the way they should.

I dont think removing the cover is part of the service.
 
Reply
Old Aug 5, 2010 | 07:19 AM
  #8  
Scorpion07's Avatar
Scorpion07
Road Warrior
Joined: Jun 2008
Posts: 1,602
Likes: 3
From: Southeastern Michigan
Default

This just cleared up a question I brought up recently in another thread.
Problem: Intermittent excessive vibration that seems to clear itself up over time. It happens every 10K miles or so with mine. Goes away completely after 100 miles or so.
I actually took it in while under warranty once - thinking I was loosing a bearing.
Got it back - good as new - dealer said nothing was wrong. Of course he didn't tell me the procedure.
My thoughts are that the vibration occurs just prior to the tensioner ratcheting up to the next tooth.
This makes complete sense to me and I think your dealer is ligit!
Thanks for the thread - now that I know there's a procedure I won't have to suffer.
FWIW - I've done far worse in shifting (riding the Dragon, Colorado Rockies) than this procedure. It won't hurt anything, and you're not adding labor cost's or risking a leak by taking things apart.
 
Reply
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

7 Surprising Harley-Davidson Products that Are Not Motorcycles

 Verdad Gallardo
story-1

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-2

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-3

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-4

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-5

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-6

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-7

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-8

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
story-9

Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

 Verdad Gallardo
Old Aug 5, 2010 | 07:22 AM
  #9  
BLKBAGGER's Avatar
BLKBAGGER
Outstanding HDF Member
Joined: Oct 2007
Posts: 3,450
Likes: 4
From: El Cajon Ca.
Default

That sounds like the procedure to twist your crankshaft. My suggestion would be to find another dealer.
 
Reply
Old Aug 5, 2010 | 07:42 AM
  #10  
Ultra Street Jewell's Avatar
Ultra Street Jewell
Road Captain
Joined: Jun 2010
Posts: 671
Likes: 1
From: Maryland
Default

I find this thread very interesting, only because, I've never heard or had any of these issues. Maybe because when I am out riding and coming to a stop, I pretty much down shift and let the motor and transmission slow the bike down. I try not to use the brakes as much as possibly can. Not sure if that has anything to do with nothing.
 
Reply



All times are GMT -5. The time now is 06:18 AM.

story-0
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-1
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-2
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-3
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-4
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-5
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-6
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-7
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-8
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE
story-9
Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

Slideshow: Graeme Billington's left-hand-drive Shovelhead is as much about problem-solving as it is about classic Harley form.

By Verdad Gallardo | 2025-12-30 11:27:08


VIEW MORE