Good experience...

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Aug 19, 2010 | 04:32 PM

DEGRider

Thread Starter

Outstanding HDF Member

Joined: Jul 2010

Posts: 2,420

Likes: 1

From: W. CENT. IL

Good experience...

I have an issue with the right side bag lid scratching on the backrest mount when I open and close the lid. I went to my dealer of sale to see what they thought about the issue and was pleased with immediate attention. I wasnt expecting that, they got another backrest out and examined it and just replaced it for the original one. The lid will be fixed soon. I wont be the one to get pissed-off about things unless it is a repeat problem or if I feel deceived about the issue. I work with the public and I know that being angry right off doesnt help with down the road relations. I dont expect perfect just the goal of trying to acheive it.

Aug 19, 2010 | 04:55 PM

nemick

Road Warrior

Joined: Apr 2008

Posts: 1,266

Likes: 7

From: Indianapolis

It's good to hear you were properly taken care of.

Aug 19, 2010 | 05:42 PM

tj316

Stellar HDF Member

Joined: Feb 2010

Posts: 3,121

Likes: 489

From: sunny florida

good for you, however you should have gotten on here bashed the dealer about your problem listing them by name so you could do a retraction after they treated you right, just kidding