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Brukus Saddlebag Secure install...

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Old Dec 21, 2010 | 03:32 PM
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  #21  
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Skidrow
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Thank you Kay!
 
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Old Dec 21, 2010 | 04:04 PM
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Jerry1834
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I have a set....in the rain the piece that replaced the HD spring clips...rusted! Otherwise they work OK but could do the same with a screw/bolt and nut. The security tool isn't anything really special...most MAC trucks carry them and was surprised. Even my local indy dealer had one. Nothing is perfect in this world but this system dose work well.
 
Last edited by Jerry1834; Dec 21, 2010 at 04:09 PM.
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Old Dec 21, 2010 | 04:19 PM
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Brukus Motorcycle Parts
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Originally Posted by Jerry1834
I have a set....in the rain the piece that replaced the HD spring clips...rusted! Otherwise they work OK but could do the same with a screw/bolt and nut. The security tool isn't anything really special...most MAC trucks carry them and was surprised. Even my local indy dealer had one. Nothing is perfect in this world but this system dose work well.
Jerry1834,
Hey man! No way that should have rusted. We warranty and guarantee our products. They have a black phosphate coating on them that is used on cars and trucks to endure the weather.

I have had them on my bike for 2 years and no problems at all after washing and rain, but it is garaged most of the time.

You are the first to state this, but message us your name and address and we will gladly send out 4 new clips tomorrow.

We stand by our products.
 
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Old Dec 21, 2010 | 05:19 PM
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Message on the way...No BS on the rust and was really surprised...Still a good product.
 
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Old Dec 21, 2010 | 05:25 PM
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Brukus Motorcycle Parts
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Originally Posted by Jerry1834
Message on the way...No BS on the rust and was really surprised...Still a good product.
Hey Man - Not questioning you! Just saying it should not have happened and we want to make it right for you.

Appreciate the business.
 
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Old Dec 21, 2010 | 05:26 PM
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Now that is what I call customer service...

Drew
 
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Old Dec 21, 2010 | 05:30 PM
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I have asked "Mrs. Claus" for this for my 09 S G. Can't wait to see if she comes through.
 
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Old Dec 21, 2010 | 05:46 PM
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Wish every business was run like that.
 
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Old Dec 21, 2010 | 05:58 PM
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  #29  
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Originally Posted by slyder
Wish every business was run like that.
It is really difficult to be able to handle all transactions with such discretion, but we do out best at Dr. V-Twin as well.

Drew
 
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Old Dec 22, 2010 | 01:49 PM
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Originally Posted by DR. V-TWIN
It is really difficult to be able to handle all transactions with such discretion, but we do out best at Dr. V-Twin as well.

Drew
Very true, Drew! Putting the customer first is very important to any successful business. Dr. V-TWIN has definitely proven itself in that area.
 
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