Chicago Harley....What Gives
Thread Starter
|
Stellar HDF Member
Joined: Jul 2010
Posts: 2,275
Likes: 241
From: Highlands, NJ
Chicago Harley....What Gives
Ordered a vest 2 weeks ago. Tried to get in touch with them with constant e-mails....not a single reply. They charged my card, but Status just shows "on order from HD". For the $20 I'm saving, I could just go to a dealer and get it tomorrow.
Surdyke...that's another story....will NEVER order from them again.
Looks like Zanotti's will get all my internet business from now on.
With the economy the way it is right now, you'd think they would want your business.
Just had to vent.
Surdyke...that's another story....will NEVER order from them again.
Looks like Zanotti's will get all my internet business from now on.
With the economy the way it is right now, you'd think they would want your business.
Just had to vent.
Road Master
Joined: Apr 2010
Posts: 862
Likes: 1
From: N Dak
I hear they were short handed. Might explain it. I did some ordering there a couple years ago but not anymore. I deal with Zan's. Great service and great communication. Thing is they let you know whats going on and if they have to special order something they let you know pretty quick. JMHO
Grand HDF Member
Joined: May 2008
Posts: 4,585
Likes: 673
From: Rolla
I'll never order from them again.
My last order took 3 1/2 months to ship. And of course, you pay (they charge your card) at the time you place the order.
The quickest I've ever gotten anything from them was 3 weeks.
As Geoff mentions, there are plenty of "complaint" threads about them.
Club Member
Joined: Apr 2008
Posts: 1,014
Likes: 3
From: Plano, TX
I deal with Zan. and Chi. HD. The wait from Chi. is always a few weeks. Zans is a little quicker, but it depends on what you order as well. If it is a new and popular item, it takes a while for them to get it from HD.
Advanced
Joined: Sep 2009
Posts: 80
Likes: 0
From: Atlanta, GA
Took almost 5 months to get a set of painted lowers from Chicago HD. I called after 3 months and was told that my order was just placed due to a computer problem...funny they had no computer problems running my credit card. This was my 1st and last order from this retailer.
Trending Topics
Supporter
Joined: Mar 2011
Posts: 587
Likes: 1
From: Ga.
Took almost 5 months to get a set of painted lowers from Chicago HD. I called after 3 months and was told that my order was just placed due to a computer problem...funny they had no computer problems running my credit card. This was my 1st and last order from this retailer.
Just curious, did your computer problem happen around Nov/Dec?
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Times Harley-Davidson Chucked Tradition Out the Window
Verdad Gallardo
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
Grand HDF Member
Joined: May 2008
Posts: 4,585
Likes: 673
From: Rolla
Same order, 3 weeks between calls. Same story both times, something wasn't entered into the computer right.
I believe they are/were having cash flow issues.
HD won't release parts to them until they pay their bill.
They can't pay the bill until they get a bunch of new orders.
Elite HDF Member
Joined: May 2008
Posts: 4,579
Likes: 10
From: S.E. MO
That's exactly what happened when I ordered from them also, it took about 10wks to get my order and their computer was the problem. I actually bought the items 7wks or so before Christmas and called them about 4 weeks later and was assured that I would have the items the next week (as I had purchased them for a Christmas present) but needless to say it was like the second week of Jan.
Just curious, did your computer problem happen around Nov/Dec?
Just curious, did your computer problem happen around Nov/Dec?
Like others they had no issue in billing my credit card.