NEW 2011 FLTRX problems
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1st Gear
Joined: May 2011
Posts: 5
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From: florence s.c.
NEW 2011 FLTRX problems
640 miles on 2011 Road Glide and left by the side of the road. Took it back to the dealership and they advised problem was corrected. I'm 1hr 15min away. I picked up my bike and on my 1st ride, left by the road again. I called the dealership 10:00 this morning with detail message on the service dept contact, no response all day. I turned the system off using the throttle as describe in the owners manual and the bike ran great to get me home. There is a problem with my bike. It works with the ETC sysyem shut off. Is there a danger to me with an unsafe issue, ( throttle stuck on , etc.) Any one have any ideas. Still under 900 miles and afraid to ride a brand new $21,000.00 motorcycle.
Outstanding HDF Member
Joined: Jul 2006
Posts: 2,876
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From: Washington State
640 miles on 2011 Road Glide and left by the side of the road. Took it back to the dealership and they advised problem was corrected. I'm 1hr 15min away. I picked up my bike and on my 1st ride, left by the road again. I called the dealership 10:00 this morning with detail message on the service dept contact, no response all day. I turned the system off using the throttle as describe in the owners manual and the bike ran great to get me home. There is a problem with my bike It works with the ETC sysyem shut off. Is there a danger to me with an unsafe issue, ( throttle stuck on , etc.) Any one have any ideas. Still under 900 miles and afraid to ride a brand new $21,000.00 motorcycle.
Since it's new, have the dealer get it right, also if there was any towing involved I'd make sure I was reimbursed. The dealer should replace whatever electonics are associated with the ETC, problem sounds to be thermal or intermitent since it happens after bike has been running.
Advanced
Joined: Apr 2011
Posts: 71
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From: Bethesda, MD
I had a similar issue on my bike at under 2000 miles. If I recall correctly it was the TPS. Mine has run like a top since then & hopefully your fix will be that simple too. Worst case, you may be able to invoke the lemon law if they don't get it right. The only time I've had to do so was in FL where they gave the dealer 3 chances to fix the issue.
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1st Gear
Joined: May 2011
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From: florence s.c.
Yeah, looking to a different dealership tomorrow. I just hate I spent about $70.00 bucks in gas towing back and forth last week for nothing. By the way my 1st call I was told it would be about two weeks before they could get me in on a work order! I got in touch with my sales person and he made some contacts and I was told to bring it on in that day. I did get it back the next afternoon. However, it wasn't fixed and as I stated, today I didn't even get a return call.......
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Road Warrior
Joined: Apr 2008
Posts: 1,517
Likes: 2
From: the frozen tundra of the "Windy City"
well, people always tell me I'm a little harsh, but I would be in touch with someone a lot higher than the service writer thats for sure... did you try speaking with the service manager? If he doesnt answer you questions with the right answers I would move to the store manager, and if you get the same BS I would then move to the GM or even ask for the owner.... thats just me, but hey like you said 21000 for a bike that doesnt work and seems as if they cannot fix it.... your right, remember your the customer, and to wait to have them fix a problem they have tried to fix and failed it just plain wrong...
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Novice
Joined: Mar 2011
Posts: 17
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From: Iowa
I have a 2011 Road glide with the same damn issue. Was told it was from my aHarley Hammock seat hitting ECM, but not true. Today after work bike had been outside alll day in 90 degree temps, started bike let her idle for roughly 1 min, stood it up off kickstand and boom into limp mode, Has been to dealer 2 time and this time had to be towed in by dealer. Told problem was only when it was warm, as it happened to me this past weekend on a ride. So pissed that this is happening and at least I am not only one.
Road Warrior
Joined: Jul 2010
Posts: 1,816
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From: New Hampshire
Not trying to start anything here but the couple of issues I have heard of similar problem have been with Road Glides??
Someone just posted a little while ago that a RGU left him stranded on a test ride
Someone just posted a little while ago that a RGU left him stranded on a test ride