Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Phat Performance

Thread Tools
 
Search this Thread
 
Old Jun 17, 2011 | 10:21 PM
  #1  
hog1213's Avatar
hog1213
Thread Starter
|
5th Gear
Joined: Feb 2008
Posts: 9
Likes: 0
From:
Thumbs down Phat Performance

Anybody ever use these guys? I have been waiting 3 weeks now for some satisfaction on a warranty claim for a scratched up pipe that I received from them. Very disappointed in their customer service and follow up. They have sent me to Bub and they ain't much better with being able to get my pipe issue resolved.
 
Reply
Old Jun 17, 2011 | 10:47 PM
  #2  
Hoblick's Avatar
Hoblick
Road Captain
Joined: May 2011
Posts: 579
Likes: 0
From: ohio
Default

i have used them.. and it took them 3 months+ to get a set of hard bags to me that i ordered for a roadstar i had.

there prices are good, but there customer service sucks
 
Reply
Old Jun 17, 2011 | 11:24 PM
  #3  
davessworks's Avatar
davessworks
Outstanding HDF Member
Joined: Jul 2007
Posts: 3,341
Likes: 9
From: Woodinville, WA
Default

Just about to find out - they sent me the wrong item that I ordered to get over the $99 free shipping threshold. Prices are decent but there's not a whole lot they sell that I really want so it was tough finding the extra item in the first place. I guess I'll find out and let you all know. Who knows - maybe they read these posts and want a good review -
 
Reply
Old Jun 17, 2011 | 11:27 PM
  #4  
Jeepin79's Avatar
Jeepin79
Road Master
Joined: Jan 2009
Posts: 823
Likes: 3
From: Chicago Burbs
Default

I ordered speakers from them for my Street Glide and had no issues at all. Hope they resolve everyone's issues.
 
Reply
Old Jun 18, 2011 | 05:23 AM
  #5  
Sonic69's Avatar
Sonic69
Cruiser
Joined: Nov 2010
Posts: 138
Likes: 2
From: Dayton, Ohio
Default

They have been good to me. No issues.
 
Reply
Old Jun 18, 2011 | 06:13 AM
  #6  
scheduler's Avatar
scheduler
Tourer
Joined: Jun 2009
Posts: 356
Likes: 0
From: Wisconsin, SE
Default

no issues either. I ordered 2 things to date and was satisfied each time.
 
Reply
Old Jun 18, 2011 | 07:38 AM
  #7  
petemac's Avatar
petemac
Ultimate HDF Member
Joined: Jul 2006
Posts: 9,335
Likes: 13
From: MA
Default

I've ordered from them twice and no problems.
 
Reply
Old Jun 18, 2011 | 09:13 AM
  #8  
'05Train's Avatar
'05Train
Ultimate HDF Member
Joined: May 2008
Posts: 7,439
Likes: 884
From: 'Noke, VA
Default

I've never had an issue with them.
 
Reply
Old Jun 18, 2011 | 09:53 AM
  #9  
DrPlastic's Avatar
DrPlastic
Outstanding HDF Member
Joined: Oct 2007
Posts: 2,398
Likes: 34
From: Newport news, Virginia
Default

Ordered a few items from them. cables and bars to wit...Have never had a problem. I only wished that they sent me some sort of a order placement and shipping confirmation. Once I placed my order I had no idea it was placed until the stuff showed up on my doorstep.
 
Reply
Old Jun 18, 2011 | 10:21 AM
  #10  
masterblaster's Avatar
masterblaster
Ultimate HDF Member
Joined: Dec 2006
Posts: 8,961
Likes: 263
From: Conroe Texas
Default

never had a problem
 
Reply



All times are GMT -5. The time now is 06:24 AM.