Phat Performance

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Jun 17, 2011 | 10:21 PM

hog1213

Thread Starter

5th Gear

Joined: Feb 2008

Posts: 9

Likes: 0

From:

Phat Performance

Anybody ever use these guys? I have been waiting 3 weeks now for some satisfaction on a warranty claim for a scratched up pipe that I received from them. Very disappointed in their customer service and follow up. They have sent me to Bub and they ain't much better with being able to get my pipe issue resolved.

Jun 17, 2011 | 10:47 PM

Hoblick

Road Captain

Joined: May 2011

Posts: 579

Likes: 0

From: ohio

i have used them.. and it took them 3 months+ to get a set of hard bags to me that i ordered for a roadstar i had.

there prices are good, but there customer service sucks

Jun 17, 2011 | 11:24 PM

davessworks

Outstanding HDF Member

Joined: Jul 2007

Posts: 3,341

Likes: 9

From: Woodinville, WA

Just about to find out - they sent me the wrong item that I ordered to get over the $99 free shipping threshold. Prices are decent but there's not a whole lot they sell that I really want so it was tough finding the extra item in the first place. I guess I'll find out and let you all know. Who knows - maybe they read these posts and want a good review -

Jun 17, 2011 | 11:27 PM

Jeepin79

Road Master

Joined: Jan 2009

Posts: 823

Likes: 3

From: Chicago Burbs

I ordered speakers from them for my Street Glide and had no issues at all. Hope they resolve everyone's issues.

Jun 18, 2011 | 05:23 AM

Sonic69

Cruiser

Joined: Nov 2010

Posts: 138

Likes: 2

From: Dayton, Ohio

They have been good to me. No issues.

Jun 18, 2011 | 06:13 AM

scheduler

Tourer

Joined: Jun 2009

Posts: 356

Likes: 0

From: Wisconsin, SE

no issues either. I ordered 2 things to date and was satisfied each time.

Jun 18, 2011 | 07:38 AM

petemac

Ultimate HDF Member

Joined: Jul 2006

Posts: 9,335

Likes: 13

From: MA

I've ordered from them twice and no problems.

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Jun 18, 2011 | 09:53 AM

DrPlastic

Outstanding HDF Member

Joined: Oct 2007

Posts: 2,398

Likes: 34

From: Newport news, Virginia

Ordered a few items from them. cables and bars to wit...Have never had a problem. I only wished that they sent me some sort of a order placement and shipping confirmation. Once I placed my order I had no idea it was placed until the stuff showed up on my doorstep.