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Inner primary bearing went out....

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Old Jun 21, 2011 | 05:28 PM
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Default Inner primary bearing went out....

09 FLHT 18600 babied miles. Its at the dealer for past week and a half. Waitin on parts. I was told about the ("goodwill?") clause. HD would pay for problems that should not happen this new? I ask the service manager about it, he said he would call HD. What do you guys think?
 
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Old Jun 21, 2011 | 05:43 PM
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The same thing happened to my '08 Road Glide every 18k miles like clockwork! At 18k miles, HD fixed it under warranty. At 36k miles and two months out of warranty, HD picked up the tab. At 55k miles and three years, they paid for it again. The local tech told me that HD was aware of the problem and considered it "normal wear", but agreed to do the repair at no cost as a show of goodwill.

It will be interesting to see if my '11 Ultra Classic has the same problem.
 
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Old Jun 21, 2011 | 06:20 PM
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maybe it's time to upgrade the bearings, and while you're at it have the crank welded and trued.
 
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Old Jun 21, 2011 | 07:13 PM
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just send the bottom end to darkhorse amd put timken bearings in
 
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Old Jun 21, 2011 | 07:56 PM
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Originally Posted by Pastor John
The same thing happened to my '08 Road Glide every 18k miles like clockwork! At 18k miles, HD fixed it under warranty. At 36k miles and two months out of warranty, HD picked up the tab. At 55k miles and three years, they paid for it again. The local tech told me that HD was aware of the problem and considered it "normal wear", but agreed to do the repair at no cost as a show of goodwill.

It will be interesting to see if my '11 Ultra Classic has the same problem.
It is good to know they paid the tab twice out of warranty. My went out at 14k while under warranty.
 
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Old Jun 21, 2011 | 08:01 PM
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Originally Posted by stupid_rope
just send the bottom end to darkhorse amd put timken bearings in
Can you upgrade to Timken bearings without taking the motor out and splitting the cases?
 
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Old Jun 21, 2011 | 08:04 PM
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Mine went out at 17,000. Just rolled over 32,000 this afternoon. I bought the extended warranty. It paid for itself in a little over a year and still have 3.5+ yrs to go. By the time the warranty is up I'll be looking for a new bike. Although at this rate with all the new parts it may just be slightly used. Don't beat on my bike but it is driven daily.
 
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Old Jun 21, 2011 | 08:05 PM
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mine went out at 25k...was at the dealer about 3 hours...warranty...said they kept those bearings in stock!!
 
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Old Jun 21, 2011 | 08:45 PM
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I think Baker makes a IPB that is better than the HD part. Gonna keep one in the drawer of my tool box for the next failure.
 
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Old Jun 21, 2011 | 08:52 PM
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Mine went out twice before it hit 25K 2nd time it also took care of transmission but it was all taken care off under warranty and now with 60K on it no issues knock on wood.
 
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