Jagg customer service
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Road Warrior
Joined: Jan 2009
Posts: 1,973
Likes: 9
From: Colorado Springs CO
Jagg customer service
Did a search and found lots of info regarding Jagg, just wondering what experiences everyone has had regarding the order process from their web site and customer service in general.
Are they quick to ship?
Just wondering since I am used to ordering on line and getting more than just one email saying they received my order. Not worried yet just still in the "hmmm wonder if I'll see an email today stage"
Not any numbers to call, only an email link so I was wondering what to expect after ordering from their web site. Thanks.
Are they quick to ship?
Just wondering since I am used to ordering on line and getting more than just one email saying they received my order. Not worried yet just still in the "hmmm wonder if I'll see an email today stage"
Not any numbers to call, only an email link so I was wondering what to expect after ordering from their web site. Thanks.
Tourer
Joined: Aug 2010
Posts: 451
Likes: 4
From: Oakland, Ca
Timely post......I ordered a cooler and extras a little over a year ago. Everything came in a timely fashion.
I am on the road and have a leaky gasket...........NOT their fault. I call to get one overnighted and the person says they will have someone get back to me. I asked he he would just take the quick order........didn't happen. A couple of hours later, I call back, still during their business hours. Just got a lot of voice mails.......??
There is a phone # at the bottom of the frequent asked quesstion page.
Well hidden......(like don't call us).
I am on the road and have a leaky gasket...........NOT their fault. I call to get one overnighted and the person says they will have someone get back to me. I asked he he would just take the quick order........didn't happen. A couple of hours later, I call back, still during their business hours. Just got a lot of voice mails.......??
There is a phone # at the bottom of the frequent asked quesstion page.
Well hidden......(like don't call us).
Stellar HDF Member
Joined: Feb 2010
Posts: 3,121
Likes: 489
From: sunny florida
Jagg gives great customer service , do a search on here , as far as contacting them , their phone , email , fax and address is all at the bottom of their home page , the don't call us comment is not accurate at all , I've called Jagg several times when doing projects and spoken to Marv Bealls the owner direct , call and ask for Marv and then post your thoughts
Stellar HDF Member
Joined: Feb 2010
Posts: 3,121
Likes: 489
From: sunny florida
I don't know maybe they are having phone problems , but they are great , try emailing Marv Beals the owner at marv@setrabusa.com
Extreme HDF Member
Joined: Jun 2011
Posts: 10,216
Likes: 224
From: Glendale AZ
I don't know maybe they are having phone problems , but they are great , try emailing Marv Beals the owner at marv@setrabusa.com
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