Harley Custom Paint Problems
#12
#13
HD should take care of that with no problem. It does look like another poster commented on that it is a case of a fender getting through without the proper prep work.
I went on the York factory tour last year where all the touring models are built. Harley Davidson takes great pride in their paint work with the prep and multiple coats of paint. I would be very surprised if you had a problem getting this fixed.
I know it sucks to be that one in a thousand that slips through but it happens.
I went on the York factory tour last year where all the touring models are built. Harley Davidson takes great pride in their paint work with the prep and multiple coats of paint. I would be very surprised if you had a problem getting this fixed.
I know it sucks to be that one in a thousand that slips through but it happens.
#15
Was told the same thing. They don't keep these on hand and are painted as ordered. I asked the same on my fender, just send me new one and send the bad one back....NOPE! Because they are limited and not done in house they are sent out to custom painters they don't keep a supply. I even tried to get touch up paint and told not available because paint is mixed/matched when they paint the metal.
#17
#18
Here is a little advice for you. I had a new chevy truck back in the early 90's that had a paint peeling problem like this.
I took it to the dealer and they tried to tell me it was rock chips or road debris. I asked the service manager to explain to me how you get rock chips on a tailgate?? Driving backwards @ 70 mph???
They tried and tried to not warranty the paint. Then it hit me! I remembered I had a roll of wide masking tape in the truck. I took the roll of tape and went back to get the manager again.
I said, Watch this! I put a piece of tape on the tailgate and ripped it back off, along with a 2" by 2" patch of paint! I took another piece and put it on the truck bed, same thing, big patch of paint came off!
So I go to the hood and they guy said Ok, Ok, you definitely have some kind of problem here.
Really?? No Chit Einstein!
Turns out there was a whole batch of vehicles that had bad primer. The paint just did not stick. The main color affected was white. Anyone remember seeing 90's whit chevy trucks with huge patches of paint missing on the hood and roof?
If you have the *****, take a piece of masking tape and place it near the area that is pealing. Rip it off and see if the paint is adhering to the primer. If not then take it to Harley and show them the "tape Test" and watch them squirm trying to get you to stop so no one else see's it!
Better to get it fixed now than wait too long and have to really fight to get it corrected!
I took it to the dealer and they tried to tell me it was rock chips or road debris. I asked the service manager to explain to me how you get rock chips on a tailgate?? Driving backwards @ 70 mph???
They tried and tried to not warranty the paint. Then it hit me! I remembered I had a roll of wide masking tape in the truck. I took the roll of tape and went back to get the manager again.
I said, Watch this! I put a piece of tape on the tailgate and ripped it back off, along with a 2" by 2" patch of paint! I took another piece and put it on the truck bed, same thing, big patch of paint came off!
So I go to the hood and they guy said Ok, Ok, you definitely have some kind of problem here.
Really?? No Chit Einstein!
Turns out there was a whole batch of vehicles that had bad primer. The paint just did not stick. The main color affected was white. Anyone remember seeing 90's whit chevy trucks with huge patches of paint missing on the hood and roof?
If you have the *****, take a piece of masking tape and place it near the area that is pealing. Rip it off and see if the paint is adhering to the primer. If not then take it to Harley and show them the "tape Test" and watch them squirm trying to get you to stop so no one else see's it!
Better to get it fixed now than wait too long and have to really fight to get it corrected!
#19
So I show up, and the first thing they do is ask me what I hit, we need to see if Harley is going to cover it.... Etc....
Really sucks considering how much money I spend there. Its as plain as day, its a shitty paint job. He told me it could be from a rock. Damn, the bike has 300 miles on it and if it cant hold up to a measly rock chip then i got the wrong bike.
Really sucks considering how much money I spend there. Its as plain as day, its a shitty paint job. He told me it could be from a rock. Damn, the bike has 300 miles on it and if it cant hold up to a measly rock chip then i got the wrong bike.