When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Last week I made a trip up to the Grand Canyon, put a little over 500 miles on the scoot in the process. 40 miles into it, my right speaker wasn't working[:@] I was still able to hear OK, but it was fairly annoying. I got back on Friday afternoon, and was leaving to go out of town on Sunday for the past week. I emailed Hogtunes and let him know that my speaker blew out, and that I was willing to send him my old one, please let me know what he wanted me to do.
When I got home Friday, (6 days after my email), Kelly told me there was a package that arrived on Wednesday for me. It was my new Hogtunes. I had two emails, one an apology, promising immediate shipment, the second was the confirmation number of the shipment.
The email further stated that there is a (now) known problem with the speakers for a short period of time, to replace both of mine, and not just the blown speaker. Further, he did not want the bad ones back.
WOW.
I'm glad once again that I ordered these speakers. I cannot say enough for this company and their product.
I had the same experience with Pez! I had a road trip planned and he got me a new set most ricky tick! This guy deserves a hand and a contract from HD!
Glad to read this post, just placed my order this week for the Hogtunes Ultra Kit. Scheduled delivery on 8/31, work day, have to wait till Friday to install. Work gets in the way of my riding all the time!!!
Ii have ordered several speakers form PEZ at Hogtunes, and they are the best. You will enjoy their perosnalized service and the speaker's performance. I have them in my Road Glide. The best.
Email him or post a question on the forum about them...seems mikeisglidn had this question, and I think he was able to use them if memory serves...do a search using mikeisglidn in this forum with hogtunes...and see what you get.
Had the same problem with one of mine (scratchy sound )emailed pez and new speakers were in mail next day. Again i say" HOGTUNES THE BEST $100.00 YOU WILL EVER SPEND !!!"
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.