BAL-1 issues
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Road Captain
Joined: May 2008
Posts: 563
Likes: 0
From: Kansas City, MO
BAL-1 issues
Okay so I'm having a couple of issues with the BAL-1 I put on my wif's bike. First off, along the top edge of the LED plate when looking thru the license plate window, there's a vey obvious line of yellow (glue maybe) that is visible. Secondly, after a 200 mile ride today, the casing around the left side screw broke and so now the taillight is only being held on by the right side screw.
Anyone else have the "over glue" issue?
Anyone else ever get the busted casing? (before going down the path of my over-tightening it, this is probably the 10th replacement taillight I've installed on personal & friend's scoots with no issues)
Thanks!
Anyone else have the "over glue" issue?
Anyone else ever get the busted casing? (before going down the path of my over-tightening it, this is probably the 10th replacement taillight I've installed on personal & friend's scoots with no issues)
Thanks!
Stellar HDF Member
Joined: Jun 2009
Posts: 3,423
Likes: 421
From: Northern, Ohio (Yuck!)
This sounds like a warranty issue to me.
Why are you bitching about it before giving the company the chance to make it right? Nobody is perfect all the time.
If I remember correctly they have a massive warranty!
Why are you bitching about it before giving the company the chance to make it right? Nobody is perfect all the time.
If I remember correctly they have a massive warranty!
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Road Captain
Joined: May 2008
Posts: 563
Likes: 0
From: Kansas City, MO
I'll head back to the dealer Tuesday and see what transpires.
Stage IV
Joined: Jun 2009
Posts: 4
Likes: 0
From: Omaha, NE
Installed one on my bike and one on my wife's. No problems. Except for someone riding my tail. These are MAJOR bright.
Talked to them when I ordered. Seemed like good people. Worth a call to solve the problem.
Brian
Talked to them when I ordered. Seemed like good people. Worth a call to solve the problem.
Brian
Road Warrior
Joined: Dec 2010
Posts: 1,892
Likes: 3
From: New Hampshire
They are good people to work with when problems crop up. I had a problem out of the box for the lay down model that I special ordered thru my dealer. I contacted the company and they took good care of me.
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